90° Bangkok cafe and bar — Restaurant in Bothell

I recently dined at this restaurant and had a disappointing experience—not because of the food, but because of how a situation was handled by the staff.

As a vegetarian, I clearly requested my dish to be made with no meat and no fish sauce. I unfortunately missed mentioning “no eggs,” and the dish arrived with egg. When I politely explained this and acknowledged my oversight, I simply asked if the dish could be replaced.

Rather than showing any understanding, the waitress was rude and dismissive. She immediately blamed me, said it was my fault, and insisted I would have to pay for both the incorrect dish and any new one I ordered. I understand that restaurants have policies, and I wasn’t expecting a free replacement. What I did expect was a more respectful and courteous response.

In situations like this—when a guest is clearly listing dietary restrictions—it would be helpful if the staff could take a moment to clarify if the dish contains other animal products like egg. A simple, “Just so you know, this dish has egg—is that okay?” could have prevented the issue entirely.

I hope the restaurant can consider this feedback. Good customer service isn’t just about getting the order right—it’s also about how issues are handled when...

We came to eat lunch here today at noon Dec 27th and found the restaurant empty, so the hostess guides us to pick a spot. We sat at the booth in the back of the restaurant and settled in comfortablyand glad to be away from the cold breeze at the front of the restaurant.

She quickly rushed over and said "move to the right, it's busy time right now and those tables are for 3 or more people only not for two only" So, we moved to a small table against the wall and sat instead. Our food order was taken ten minutes after she sat us, despite being the only customers in the cafe. Our food was brought out and we never saw the server again. However, towards the end of our meal a two some/couple came in and they were seated in a BOOTH and were NOT told to move to a small table.

I am disappointed in the rude service. This place used to have better food and better service before it was purchased by this new owner. I miss the happy old man that use to serve here and always give a warm smile and genuinely welcoming grin.

After today's experience, we will go to a different thai restaurant in Canyon Park where we are welcome.

Won't...

We've been to this restaurant many times, usually ordering food with a spice level of "4 stars." This time, we decided to eat there and found our usual dish way spicier than we're used to. When we told the server it was too spicy and asked if they could change it , their response was strange. The server said they couldn't change it but suggested we could add water to our food to make it less spicy, which didn't make sense to us.

We were disappointed because we didn't understand why the same dish was suddenly so much spicier. The server explained that the spice level can change depending on the chilies they use each week and who is cooking that day. She mentioned some cooks might be heavy handed on the chillies. We found this frustrating because we couldn't have known this would happen. How the hell am I suppose to know that. It felt like bad service to us, and we ended up wasting our money on food we couldn't eat. Next time, we might have to ask if the chilies and the chef are the same as before to avoid this problem. What a stupid question would...