NW Espresso — Restaurant in Bothell

Update: Wonderful girl at stand made it right!! Mentioned the review and she was very kind towards it and even thanked me for the opportunity to make it right. Drink is made correctly, and once again my go to stand!

Original: While I am a regular and typically love this stand, I am super disappointed with todays interaction! Their food is great, the muffin tops are always fresh tasting etc. I always get a redbull Italian soda in varying sizes. I’ve NEVER seen them add club soda. The girl this morning added it in between two red bulls in a 32 oz. I asked her if she added it, she said yes, it’s standard and it’s to help with less ice. I told her I’d like more ice if that’s the difference, it’s not standard, and she should ask before diluting it. I’ve been making coffee for over 10 years, and this is not a standard in my book. She argued that bigger chains do it (which they’re not???) and then proceeded to give it to me anyways. I told her I would take it this time, but I didn’t get the full 2 Red Bulls?? Not happy I paid for the 2 Red Bulls but got around 1 1/2 and some club soda. It tasted diluted and not happy with the how she handled it. I’ll have to find a different stand...

Went here with my husband to start off our road trip. Barista was so friendly and our drinks were delicious. Since covid happened the barista explained that they weren't passing the tablet for payment, totally fine, she asked if we wanted to leave her a tip. We said yes, $3. She then asked if we wanted our receipt and we said no. Good exchange. But unfortunately when we checked our bank account, the barista in fact tipped herself more than we desired. Not sure if it was an accident or if she thought she could get away with it since we didn't get our receipt. Oh well , always get your receipt. We will not be back solely for...

I've loved this coffee stand for years, and most of the baristas are nice, but I do not recommend getting coffee from here if Erika (sp?) is working the stand. She is consistently rude to me and my friends even though we use the app like they ask, tip well, and are kind toward her. I hate leaving a negative review but the attitude has only gotten worse and I don't think me and my friends will be coming back until this is...