5+ years Iāve been a happy customer at Pekoe. Today I asked the staff to reset the router as I wasnāt receiving WiFi. The boy at the counter curtly said ā no Pekoe is happy with the WiFi how it is, your Mac is probably broken ā I donāt know about you other customers but I go to cafes to drink coffee and surf the web. In my many years of cafe going ( inc working at some ) I have never encountered staff which donāt understand that routers sometimes need to be reset. Itās a quick flip of a switch and you then have a happy customer. As opposed to what did happen which was me getting quite irritated. I admit I got a bit angry and takes some 𤬠at which point another staff came out and told me I had to leave the store because I was using language she didnāt approve of ( BTW the cafe was empty ) I was the only person inside. I was made out to look crazy because I requested the router to be reset. All I can say is those particular staff are quite ignorant in regards to how WiFi, routers, and laptops operate. The the fact that WiFi and the ability to surf the net is part of the service provided by a cafe and how to interact with customer complaints or requests. Very disappointed in you Eleanor and Christian. Thanks for making ruining my Pekoe experience, rest assured Iāll never return and will be directing my friends to alternate cafes all because you refused to...
Ā Ā Ā Read moreI wasn't too impressed with this Pekoe. I've been to the other location on 30th St and felt that one was a little better. The drinks here are average and a little over priced for the quality of tea they have. I came on a Thursday afternoon around 1:30pm and this place was about 2/3 filled. The back seating area looked dirty and run down. I didn't see anyone sitting in that area. I ordered their Chai Wallah and was not really impressed. The flavor of the chai was a little light. The tapioca pearls were not great. They were soft and mushy. I would not recommend getting any type of tapioca drink. I came here hoping to work since many reviews recommended that it was a nice place, but it was loud and difficult to work in that environment. Also note, if you want to enjoy sitting outside, the WiFi doesn't...
Ā Ā Ā Read moreThere really is no place where I can just walk and order a cappuccino with almond milk and leave with a cappuccino with almond milk. Truly, itās always a latte and then some tension as I ask for the drink to be made with foam or with less milk. Itās actually quite an overwhelming experience to order a cappuccino with almond milk because I already know walking in Itās not going to be a cappuccino. Today I went into this beautiful coffee shop ordered an almond milk cappuccino, and I left with an almond milk, cappuccino!!! The milk, the foam the flavor, balanced, and perfect!
What a relief. The first morning I have ordered a drink and gotten what I wanted! I will definitely be coming back. ā¤ļøā¤ļøā¤ļø...
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