China City Express — Restaurant in Bradenton

Recently, my family and I visited this restaurant that specializes in Chinese cuisine, which holds a special place in our New York restaurant culture. Initially, we were disappointed to learn that they were unable to prepare General Tso's shrimp due to an issue with the breading. However, being already at the restaurant, we decided to give it a chance.

To accommodate my son's allergies to sesame and soy sauce, we ordered a large shrimp fried rice. I must say, the way they catered to his dietary needs with that dish was truly amazing and commendable. The flavors were on point, and it left us impressed.

My partner and I opted for the shrimp with broccoli, which, although not exactly in line with the "New York" style we're accustomed to, still managed to satisfy our taste buds. The dish was well-prepared and enjoyable.

I would give the food a 3.5 out of5, as it fell slightly short of our expectations. While it didn't quite capture the essence of "New York" Chinese cuisine, it was still good. As for the restaurant's decoration, I would also rate it a 3.5 out of 5, as it lacked the vibrant atmosphere we usually associate with Chinese restaurants.

However, where this establishment truly excelled was in its customer service. We were delighted by the exceptional service provided by the staff. Their attentiveness, friendliness, and ability to accommodate my son's dietary restrictions deserves nothing short of a perfect score. Thus, I would give the customer service a well-deserved 5 out of 5.

Overall, our experience at this Chinese restaurant was a mixed bag. While the food and decoration fell slightly short of our expectations, the outstanding customer service left a lasting impression. If you're looking for a place that goes above and beyond to cater to dietary needs and provides excellent service, this restaurant is worth a visit. Just keep in mind that the food might not perfectly match your "New York" Chinese cuisine...

Food was good, had to wait a while before we could order, was a long enough wait that we were ready to leave when they took our order. -it's not a sit down & a server comes for your order. although they do have tables to dine in, you order at register. They have a drive thru-which had cars sitting in line waiting. Instead of having people pre-order then use drive thru to pick up, or place order at drive thru then pull forward so the 30 other cars in line that are now blocking the parked cars and anyone trying to get into a parking space. They have a car order at the drive thru window and sit there and wait for their entire order to be completed. So if you've called in an order and think the drive thru will be quicker-your going to be in for an even longer wait. When we got there, they had a couple of customers already there, we waited close to 20 minutes to order and in that time the drive thru backed up (obviously) and the inside began to fill up with other customers. If you enjoy Chinese fire drills, this is the place to go when they're busy. Just be prepared to wait, a little entertainment while you wait, I guess? Anyway besides the food was good the Chinese fire drill& wait I could have...

OK, it's all about the taste of the food I was served. It was not good. General Tsos chicken is a mainstay of any chinese food establishment - basicly, it's just a change in sauce from many other dishes. And, well, it was edible. That's the most I can say. The taste was off, I don't know what it was, but it just tasted OLD. The Eggroll tasted the same. Like it had been in cold storage for way to long. Maybe I'm wrong, but that's what I tasted. The rice was OK with my lunch, but just OK. Needed more of something that I'm used to at almost every other chinese style food resturant. Sorry guys, I really wanted to like your food, you're close to my work, you're priced correctly, your service is top notch and very quick. However, I would give all of those away just for the food flavor being raised about 3 notches I think. Maybe it needed more MSG? I dunno. I really can't describe it better than being low flavor and old tasting. I WILL come back, and I WILL give it another go. I never let one shot at it make me stay away. Everyone has a bad day. Let's just make this...