D'Villa's Italian Pizzeria — Restaurant in Braselton

My dining party had an absolutely fantastic dinner experience here!! We were four adults on a Thursday night in early November, around 7 pm, and we got seated right away when a couple other nearby places we tried had 30 minute waits. It was quickly apparent this was a family operation--mom & daughter waiting tables, dad cooking. Both ladies were attentive and friendly.

We ordered an antipasto plate to start. It came out fast with very ample and fresh portions of meat, cheese, and veggies for just 10 bucks. For entrees, our party ordered two calzones and two pasta dishes, one being chicken parm, the other chicken alfredo. All our food came out fast & looked delicious. The calzones were both mediums, again for $10 each, and were huge--like size 9 men's shoe huge. That price gets you 5 toppings, BTW. They also offer an extra-large calzone for just 5 bucks more. That would have to easily feed two people. The pasta entrees were also generous portions. The chicken parm was probably an 8 or 10 oz breast and was breaded and cooked to perfection. It and the alfredo dish came with a huge pasta side portion and a couple of garlic rolls. You got all that and a salad, too, for $15. All the ingredients seemed fresh in all the dishes and all four of us sampled off of each others' plate to arrive at the unanimous conclusion that everything was delicious.

For deserts, our friends tried the tiramisu and said it was great, though I was too full to sample. Speaking of samples, on the way out, my husband asked to try a couple samples of their homemade Italian ice cream. He said the two flavors (dulce de leche and pistacio) were both phenomenal. Like everything else, the ice cream was apparently also made in house.

This is our new very favorite go-to spot for Italian! The food was fresh and tasted amazing, the portions were ample, the service was fast and friendly, and the prices were incredibly reasonable. They even gave us a military discount and thanked my husband and his best friend for their service. Though I will mention that they do need to work on their decor a bit because it's still pretty plain, in all the things that really, really matter in a restaurant, this place excels! Give D'Villa's a try and I promise you that you will become big fans just...

(Previous 5 star review deleted)

Revision after horrible service on 12/15/23: I placed an order for my family of 5 that cost $58.53 through their website (not a delivery app). My order was never delivered. Our food was stolen. It has now taken this restaurant 21 days to issue a refund and it is not a complete refund. This partial refund was received after multiple phone calls to the store and to Doordash (The restaurant directed me to call doordash) . Once I finally went up to the store today $42 (cash) was given to me as a way to shut me up but they refused to issue the full amount. I've been extremely patient in this process by giving them grace as a small business. I was told by a D'villa employee that I would get a call back after they looked into it along with other reasons. I never heard back. So day 21 I decided to take further action. As a customer my understanding was that if I order on their website directly then it is through the restaurant. WHO you as a business choose to use as a delivery service is not your customers issue. Good customer service is contacting you vendor and fixing the issue. They were not interested in doing this at all. The day it happened I was told that they were too busy to look into my refund. I still placed a new order that same night and paid cash because: I was giving grace and wanted to still give them a chance This was dinner for my family I should have went elsewhere after realizing they were too busy to help me with the refund. Their actions were inconsiderate and heartless considering everyone has different financial situations. You never know what someone's situation is. The owner expressed to me that it is a doordash website and they would not refund me. I would need to contact doordash. Their refusal to help fix this situation is disheartening. I've spent time on the phone with doordash (5 phone calls) and the restaurant (4 phone calls). I did not use the doordash website I used D'Villas website to order. My initial review was 5 stars now it is a 1. I will never go back because of how bad their customer service is. I don't normally leave bad reviews but today this...

This is more like a pizzeria offering some other items . I had chicken aka vodka as the chicken was not good. Noodles out of box . The chicken was chunks not strips that tasted like rubber. The sauce has good flavor but watery and the rolls were hard. The server did not bring a check so I could see my bill he just wanted me to put my card in and charge me , he would not print it then had a poor attitude about it. They need a good waitstaff . This used to be the old huddle house . Unless they change their service and food quality I won’t be back. It look like they were doing more to go with pizzas. The bell ringing every-time a dine in order was ready in the window is annoying and unnecessary since place is so small he can see what’s in the window .

It is customary at any restaurant when dining to get a copy if your bill or check to see what you are being charged . I asked for it and he just put the machine in front of me to swipe my card. I got a receipt after I paid but to come and just give me total verbally does not give me a copy of my bill. He had an attitude when I asked for it. Can you not get a copy of your check when you dine in before you pay? I need to look at my bill. I eat out everyday and never have I just had a server just give me a verbal total . I need to...