MOST disappointing. Once a favorite particularly for fresh seafood, is now one I warn to ‘stay clear of’. On time for our reservation, we were told it would be 15 minutes or so before we could be seated, or we could immediately be seated at a table placed against the bar. No problem, hungry, we chose the bar. The server, initially friendly, courteous and welcoming, was perpetually out of sight after delivery of the appetizer. The appetizer: oysters, arrived sans mignonette, cocktail sauce and horseradish as described on the menu. It would be 13 minutes before she returned and we could inform her of one oyster having no meat and also request the missing accoutrements. Again we waited, sitting with the finished appetizer until she finally came back for the entree order. I ordered the surf and turf Valentine’s Day dinner consisting of pan seared cauliflower, oversized tasteless yucca fries and of course the standard main event filet and a lobster tail. The steak was very obviously not a filet but a thin, overcooked slab of another cut. The kitchen must have known it was dry and overcooked because it was smothered and drowning in an unrecognizable, less flavorful version of A1 sauce. I moved my focus to the lobster after tasting as it is the quickest to cool as I knew we would again have to wait for our server to reappear and I was famished. Although slightly over cooked also, the lobster was acceptable and because the steak was completely unacceptable and I had no choice but to graze elsewhere. We actually had to flag a different server behind the bar and tell him about the dish who told her and she appeared. We conservatively expressed our sentiment about the steak to her and she fled to the kitchen without taking my plate, to let them know. She never came back. 19 minutes later, we were able to get her attention and ask her what was happening. At one point during the wait, another server came to the table to discuss the situation and told us that it was in fact filet and that it was freshly cut from a giant slab. 😆 Finally, our server returned saying “sorry it wasn’t good” then nothing. I kindly suggested removing it from or adjusting the bill. She said she would check with the manager and the result was that they would not, which then resulted in what would supposedly be the owner coming to discuss this with us. Again, too much time passed and finally a sloppy, obese man (posing as the owner) arrived at our table and in a bullish tone asked what the problem was as if he didn’t already know. We again explained to which he responded that because I consumed the lobster portion of the dish we would not be compensated. Wow, that was the first time in my life as a critic, over 30 years, a restaurant did not remove the item in question from the bill, nor was there an offer to replace or even an apology. All the while, as if the impropriety hadn’t already peaked, the two Hispanic clowns in plain view in the kitchen wearing hairnets and chef aprons who I assume did the cooking, howled with laughter, chuckling, scowling and staring us down, making it that much more obvious how oblivious and unprofessional the restaurant is. At this point, we could not leave the low budget cafeteria soon enough. In short, I equate the restaurant to a beautiful new Bugatti, but under the hood are rodents on wheels.