Wendy's — Restaurant in Bridgeton

I started my order with a "number 4 combo" aka the classic crispy chicken sandwich with fries and a drink (my friend wanted just the sandwich, but I was getting saucy nugs which didn't come with a meal, so we were going to split it). Anyway I say I wanted the combo Joshua asked "what to drink"? I tell em, he asked "anything else", order my nuggets and go up that window to pay. But it's just my drink and the nuggets on the receipt. I had to state the issue to Joshua several times and I still feel like he never quite understood the issue and I'm not sure where the communication barrier was coming from, we both seemed to be fluent in English and could hear each other.... They ended up giving us the meal free which I'm not sure why, I guess to get me out of the drive thru. But they never apologized for the miscommunication, the manager never said anything to me, just very strange and our food was cold after all that. Y'all should probably invest in a screen that lets you see your order before you pull up to the window... You know like every fast food chain in America? Also Joshua: learn your menu numbers and if that happens again, just add the sandwich and give the fries free to account that I was charged extra for my drink without the...

I took my son there and I had a classic chicken sandwich while he had a double hamburger and my chicken sandwich was the driest I have ever seen a sandwich of that type and tasted burnt, my guess is that it was left under a heat lamp for way too long. My son's double burger was cold as well. The tables were dirty as well as the floor, they did have a woman cleaning the tables who was nice, she smiled and said hi to us but the rest of the employees seemed not to care about their jobs very much, slow to take our order even though there was only two other people in the dining area and the drive through was not busy. For the price they charge it should be far better than this, actually for any price the food was terrible, barely edible but I was in a rush so we just ate and left. I usually don't do reviews unless service is either very good or very poor and this time it was the worst food I have ever had at any fast food restaurant and I go to a them fairly often, I'm going to be 50 years old this month so I've been to a lot of them over the last half century and I actually worked at a Wendy's for over two years for my first...

I ordered a caramel frosty swirl last week from the Rock Hill, MO Wendy's. It was delicious (frozen with a decent amount of caramel in the swirl). Today 5/14/25, I decided to try the strawberry swirl from the Bridgeton Wendy's. Huge mistake!! The employee in drive thru mumbled something about a 10-15 wait and left the speaker abruptly. Decided to go inside (another mistake!! As I approached counter, several unhappy looking employees said not one word ...No hello .. No be with you in a few minutes .. Nothing. The unhappy looking guy in a red logo hat took my order as if he really hated being there. The frosty was soupy without a trace of strawberry. I paid for it, left, and drank it down in my car since I paid for it. Why smiling, happy faces, and delicious swirls in Rock Hill, MO and disgruntled staff in Bridgeton, MO with...