Arby's — Restaurant in Brimfield Township

Came here for a quick me meal for me and my dad. My dad ordered the new Beef Reserve burger, curly fries, and a drink. I ordered a chicken slider, 6 piece mozzarella sticks and a drink. After going through the drive we were served our drinks through the window and she told us to pull up to a parking spot for wait on the mozzarella sticks. After a ten minute wait we still never got our mozzarella sticks so I decided to go in and ask about it. One girl working with multiple bags sitting on the counter with other peoples food (including mine) I show her my receipt and she said she forgot about the mozzerella sticks after a ten minute wait! After that we got all of our food just to open up the beef reserve sandwich to see that the meat was paper thin and nothing like the advertisement. Very overpriced for two people just to serve something that looks nothing like the...

What is happening over there? I have always had good service and food before. Whoever prepared my food must have been having a bad day and decided they should take it out on the customers. I ordered one of their snacks wraps and it was like someone literally dipped my tortilla in sauce and slapped chicken and veges on it. There was so much sauce that everything was sliding out of tortilla while I tried to eat it. I'm sorry but I did not ask you to apply at Arby's and take the job you hate so much, but if it wasn't for people like me showing up to order food you might not even have that job. Keep your problems to yourself or get a different job if that's how you want to treat people. You choose your...

7-30-25: the BEST FRIES I've ever had at a "fast food" joint! (crinkle cut) HOT and fresh, though we did ask for no salt on 'em. Hally Poppers THE BEST too! Our Angus burger was juicy, hot and my gyros too! Not many places left where you can fill your own souflee cups of 5 different condiments! It means a lot to us! Generous with coupon acceptance too! Each got a vanilla shake and they were THICK with lotsa whip cream! I give the bathrooms a "B" (some paper towels on the floor) and the tables the same (a few not wiped) Very friendly people and even brought our food out to us! ALWAYS ring the bell on the way out when you feel you've gotten great VALUE for your Benjamin's!...