Arby's — Restaurant in Bristol

I ordered two regular roast beef, to Smoke House ribeyes way too expensive for a little bitty sandwich. Order of french fries and a order of onion rings. The roast beef, french fries and the onion rings were all cold. The only thing that kept the SmokeHouse ribeye warm was the packaging. This order came up to over $50 I know things are getting more expensive but this is ridiculous! Especially when things are cold when you get them home and I live really close to this restaurant. My poppers that I love were decently warm. They did not put any Arby's sauce in the bag my bad I forgot to ask and they did not ask. Does not mean I will probably go back because I love my poppers and I needed supper for the evening but the price is killing me for the little bitty sandwiches they are...

I must say that Arby's on W.State St. Have truly good people working on tonight's close shift, truly good! Kayla and the staff she had tonight were really nice. I showed up like literally 4 mins before close expecting to be pretty much ignored, yet I got complete opposite the other young lady notified Kayla who im guessing is the shift lead/manager and the two of them made my food it is all fresh, fries etc, and I didn't mention I was walking, they did it even though it meant they had to stay and still be cooking after 12am and they were respectful, just had to say THANK YOU!! You went above and beyond when almost every one else wouldn't have. I appreciate Arby's on West State St.Bristol TN! Kudos to the crew...

I was the only car in the drive-thru and it took them 14 minutes to get me a single order of jalapeno poppers. They asked me to pull forward and obviously forgot about me because I had to walk inside to get it. Staff were standing around, none of them doing a damn thing. The food was cold by the time I got it and it wasn't even the right number of jalapeno poppers. Not only can they not do their job but they apparently can't count either. To top it off the worker who handed it to me refused to give me my receipt, refund or remake, and with an attitude told me to file a...