Champps Americana Brookfield — Restaurant in Brookfield

I ate here for the first time a few weeks ago and I'll never be back again. Came here because I was looking for a place that had gyros and this was the closest place to me that popped up. Came here on Friday night tired after work we both ordered coffee and it was cold on a winter night and asked if we could get fresh coffee and the server said that they don't make fresh coffee in the evening and asked if we would like it to be put in the microwave. My girlfriend had hers microwave but I told him not to worry about it. He was in his early twenties and he seemed like he wasn't interested in working very hard. How old are the gyro and got my food which got there right before I was about ready to walk out because it took so long and when I got it the meat look like it was made with the meat that you get in a gyro kit at the grocery store. It said on the menu that it had cucumber sauce on it but when I bit into it it was plain mayonnaise. And sure enough the meat was exactly the same as the meat that you get in the Frozen department in a gyro kit at the grocery store. I was so furious I wanted to yell at one of the staff members. I don't know if I've ever been this upset at a dining experience. I didn't say anything and I just paid my bill because I didn't think say anything would change anything by that point. So I hope if you read this, either fix your menu or if you're a customer simply don't...

Husband and I stopped for lunch . 8/2/18 11:30 am ,I odered burger medium , got a burger that was raw took a while to get our waitress, she agreed it was raw and took it back. Manager told us the burger would be done on the fly as my husband had is meal already. More than 20 minutes no burger ,asked for the manager, we were told she was on the phone with another manager and would be right with us..well that took a while in the mean time my husband was completely done with his meal and now my burger came. I had the waitress give me a togo container ,I was to upset to eat. Finally the manager came I told her we had just driven 3 hours and stopped to have a nice lunch,but it was ruined cause it took so long to get my burger that was suppose to be made on the "fly" all she said was "well you wanted the burger medium that takes time". And I said thought is was to be made on the "fly" her response was "well there are other people " with that I said just take the burger back and take it off my bill ,she grabbed the container and left did not do a thing or say sorry. The place was not busy at the time yet took while for waitress to get back to us when initial food was brought out. The hostesses were busy talking to themselves had to try and get their attention to get the manager. The manager did not even seem to care that my lunch was ruined. Will never go back to Champs will let friends know to...

First time eating at Champps. We ordered the Potato Skins & Wisconsin Cheese Curds for appetizers. The potato skins came out perfectly cooked, were fairly large sized and had a good amount of cheese & bacon -- the only thing they didn't include was green onion, which would have made these perfect. The cheese curds were disappointing, they were very bland, not a hint of the garlic flavor in the breading like the menu listed. They also tasted a bit stale, almost like they were from a freezer box and just reheated. My daughter ordered the butter noodle with parm from the kids menu. She did need to ask for extra parm because there wasn't much to begin with, but the waitress was happy to accommodate and brought her two different kinds to add. The portion size was very large for a child's meal so this would be filling for even older children. From the regular menu we ordered Mesquite Dry Rub Wings, Wood Fired Salmon, Three Cheese Potroast Melt and Beef Barbacoa Macaroni & Cheese. The wings were a bit too charred for our liking, but the meat inside was juicy and not overcooked. The salmon was also cooked well and had a decent flavor. The Three Cheese Potroast Melt tasted absolutely delicious and came out on perfectly toasted garlic bread. The Beef Barbacoa Mac & Cheese was the star at our table. It was very savory and unique tasting with a perfect little bit of heat to the white...