The cashiers was nice, i just dont think they put my order in correct. ( a cashier in a steak place should carry oneself as a server in a sit down restaurant.), Meaning the food prep that a customer(guess) orders should be assured that the order is correct. because the one who takes the order is the core of the connection to the cook from the customer... there was too many people that looked unsanitary behind the counter. I was so dissapointed with the food the putting the fries in the bag with no cover, the old oil tasting fries, because I asked for well done fries, ( the fries seem like they scraped all old fries that was refried and serve them to save money or just to be lazy... and the most unsatisfaction was my cheese that I paid extra for, (American and Provolone) was not on my steak... Ive been eating my steak like this for many years im a cheese lover as well as good food love. this place is just making money of its name and not living up to it's reputation. SMH! why? Do your job with pride not free glide. Ask all those people behind the counter at the Gateano's on r130 , WHY? ETC! I wouldnt be compalaing if my sandwich and fries that I paid over 16 dollars for was absolutely NASTY! AND NOT EVEN MY AMEICAN CHEESE THAT I PAID FOR... THIS IS NOT THE END OF THIS COMPLAINT...01/02/2013 THE ORDER NAME WAS JOHN... THUMBS DOWN! STOP GIVING YOUR FAMILY AND FRIENDS JOBS IF THEY DONT TAKE PRIDE.... EEEEEWEEEE.:( :(:(