Done, just done. The customer service is well below acceptable. The new owner must think this is a gourmet sandwich shop. $12 for a run of the mill foot long. I LOVED this when the old owner was there, friendly, kind, and affordable. All of that is gone. You can get a large Pizza with multiple toppings just about anywhere for what 1 sandwich costs here.
The last time I was here (right after the new owner took over) They were sanding sheet rock.. and dust was everywhere, even in the food, (you could write your name in the dust on everything) yet they still served it. I thought I would try 1 more time a year later... nope, I'm done for good now.
I was there at 12:30 on a week day (lunch time) and I was the ONLY customer. That itself speaks volumes. They basically told me what I would like on my sandwich. I said that I didn't want shredded chicken, I wanted roasted, they said shredded was rotisserie, and better, and continued with that instead.. wth?
Then when I paid She said tip it or skip it.. I said what? She said tip me or not. This store is not going to last long at this rate. The neighborhood, doesn't want anything to...
Read moreordered online and pickup in store. I don’t understand how people could get orders wrong. Either they can’t read or they’re not paying attention. Either way, their employees need training. Training to learn how to follow instructions. I used to order from the subway off Noble but they’re always getting my orders wrong. Decided to order from this location and they’re also getting my orders wrong(not just one time but few times). I’m not getting the ingredients I request for and I’m getting ingredients that I DID NOT request for. I don’t understand this smh! I got the meat that is supposed to be 33%more and this is how it looks like. They probably got the meat wrong too. I’ve ordered the 33% more meat before and it’s way more than this! Wasn’t like they were busy either. Got there and there was only one customer there. Worker was on the phone. How...
Read moreIf I could give less than one star I would! The employees are so RUDE! Like not friendly at all. I ordered a BLT. They put two pieces of bacon on.. which normally they do minimum of four but I’ve had as much as six.. for no extra charge. Anyway he put on two slices of bacon and I politely asked if he could put the normal portion on I said I’ve never had someone just put two pieces on when the bacon is my main meat. The employee told me with no emotion that it would be an extra charge. I was baffled.. extra charge for what? The conversation just stopped there and he just looked at me. With no intention of giving me more bacon. I just told him I would go to another location. Went down the street to noble and got five slices of bacon for normal price. This location is petty. They won’t survive if they keep this up. It must be due to new...
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