Blackjack Pizza & Salads — Restaurant in Broomfield

Had a really unfortunate experience with a driver tonight. I'm pretty much done with Blackjack Pizza after this...

I left a 20% tip for the driver at checkout. I do that from jump. I'm mindful of there are a lot of people busting their backsides to make a dollar.

Upon delivery, the driver wanted me to sign the receipt. I said, and I quote, "I'm not trying to give you a hard time, but why? I've already left you a tip."

Rachel replied, "I don't know, I'm just a driver" and "I don't appreciate you giving me a hard time".

Well, my triggered friend, if you wouldn't have come to my door with an attitude problem, you'd know I wasn't giving you a hard time -- if you had listened to me before starting to become irrational, I literally prefaced my question with "I'm not trying to give you a hard time". But you went to a place of escalating something for no reason.

I was asking a simple question. Unfortunately, when Rachel got triggered by my otherwise simple question and escalated things, I responded in-kind. I regret that I started to lose my cool.

But I'm fed up with crappy service around this town and tipping entitlement -- like when you go to a restaurant in the city and they charge you a service fee and still expect a tip on top of the 10%-20% already added to the bill. So now I have a receipt in front of me where I've already left 20% and there's a line for "tip". Huh?!

That was the motivation for my question. But Rachel's not capable of having a grown-up...

A couple of weeks ago I ordered a pizza for delivery (3/22/23 7:05 pm). I called in my order and gave my credit card. The guy seemed new because he ask for my card number twice. I thought this was strange. Two days later, my credit card was charged twice. This pizza cost me $100. I called the restaurant to talk to a manager (3/24/2023 10:01 am). I told the manager my situation and he didn't believe me. He said that I haven't order since November. I guess he was going off my phone number or something. I told him I was charged twice and he said our system doesn't allow it. He was very rude. Basically calling me a liar (he could have looked at the receipts but he called me a liar). He said he would talk to his night manager. He never called me back. I called again (3/25/23 10:59 am) and talked to a manager named Savanah. I told her the situation and she quickly put me on hold and went and checked the receipts. She ended up finding a duplicate charge to my credit card. Savannah was able to refund my charges (5 days later). Savannah was very nice and easy to deal with. The other manager is the reason why I will never order from them again. Not only did they charge me twice but they call me a liar when they could easily verify with the receipts. I have a feeling that this manager is doing this to other people and over charging people to pocket the money. I will never fill comfortable giving out my credit card to blackjack...

Usually when a company wants to promote the opening of a new store they will send out coupons to give the general public in that area a taste of their new location. I usually will take them up on their offer and try them out. But this offer left a bad taste in my mouth. It was around lunch time when many other places are packed full, so I went here with coupon in hand. First of all, from the outside, this place does not look inviting. It has dark tinted windows and no indication of if it was even open, so I enter and stand there inside for a few minutes before I was even greeted. Then a older, heavy set, brutish, tattoo covered woman walks up to the counter and greets me with not a customary hello or hi but grunts out a "did you call in an order?" taken aback I say no and she then sighs and proceeds to take my order. She sees my coupon for a free pizza but still charges me some miscellaneous charge. At this time I didnt want to argue and just paid, waited for my pizza and left. The pizza was "meh" at best, tasted plain and boring and the meat was...