Wingstop — Restaurant in Brownwood

4 stars for customer service. 1 star for the food.

I came here earlier this week and was super excited. I’m a huge fan of wingstop.

I was grossly disappointed. But I decided to give them a second try today. Result? Same thing! I’ve never had to throw away my wingstop food, but this time I did.

Their wings are not flavorful like wingstops in other cities. The garlic Parmesan tastes like Parmesan, no garlic. Pretty bland too. The Hawaiian teriyaki? I don’t even know wth that is. It’s like some brown milky sauce that tastes NOTHING like other places. The mango habanero tastes like habanero without the mango. You can’t even taste the flavor of the habanero (i.e. bland!). Their Cajun? Tasteless.

I’m not sure who’s making the sauce recipes, but geez they’re TERRIBLE here. I’d rather drive to Abilene to satisfy my Wingstop cravings. Yes I know it’s 90min and yes it’s worth driving to get it.

I love wingstop. Anyone can attest to that. This location? A huge disappointment.

Their...

Update: After having really bad experiences the past 3 times we've been in to eat, I now have to give a 1 🌟 review. I hate that I have to because Wingstop has been my favorite since they first opened.

In our last 3 visits, we've had cold food brought to us. The next time, the chicken tasted freezer burned. The final straw was when we waited almost 1/2 an hour for our food while people that came in 15 minutes after us were being served.

After waiting for another 15 minutes for the cashier to figure out how to do a refund, they called my name for my order as I was walking out the door.

Employees are extremely friendly food is excellent and the price...

So I walked into Wingstop at 12:45 PM. Saw a line about seven or eight people turned around and walked right back outside. Got into my car. Turned the AC on and started ordering online. One of the employees saw me come in and leave and came outside to let me know. It would only be a few minutes if I wanted to order. I explained I was just ordering online to beat the. A few minutes later came out to confirm the order name and and let me know he would bring the order directly to my car when it was ready.

It’s customer service like that that is above and beyond. Thank you so much for making my experience fabulous, Steve. I...