Portland Pie Company — Restaurant in Brunswick

My family and I enjoyed lunch here on the 4th of July. We were greeted and seated right away and when we felt we needed a roomier seating area we were immediately moved to the table of our choice! Our server - Christy - was amazing...very pleasant and sociable! I'm disabled and I get dehydrated and so I needed water right away. I ordered the Diamond Pizza and Christy suggested the basil crust and OMG it was sooo delicious! My daughter ordered the macaroni and cheese and we thought it would be bland but it was extremely flavorful and tasty!! We used our scraps to wipe the dish to get it all! There were two other pizzas - Moosehead and the Khatadin and they were all amazing and all made with really fresh ingredients... We ate everything down to the last crumb! Our server Christy was great with just the right amount of attentiveness without being overbearing. So we had the space to chat and laugh and enjoy the great music that played over head. I loved the ambiance of the place and the decor. I must mention the place was clean and spotless! As I was leaving, a man at the bar smiled and said something to me so I smiled back... and wished him a good 4th of July and then he asked me if I liked the place. I told him my thoughts and we ended up having a very nice conversation that included the town and family, and my thoughts about moving to Brunswick. My guess is that he may be an owner - I didn't ask. I'm forgetful and don't remember his name. But I know one thing...I...

I had heard stellar things about Portland Pie, and was thrilled to see they offered a gluten-free crust option. The pizza was good, but the service was disappointing.

Our waitress was very unprofessional. When I inquired about the base of one of their main pizzas she could not remember - no big deal, but she proceeded to giggle about having a “brain fart” and go on about how she had worked there for a year and should know. I said it wasn’t a big deal, but she proceeded to walk away and type it in the computer and when that didn’t give her the answer she finally asked the kitchen. She was very aloof and inattentive despite it being relatively slow. Fortunately, the hostess picked up her slack. The hostess delivered our food, the hostess provided us with plates and napkins, the hostess even brought us a box after we had asked the waitress and a considerable amount of time passed without receiving one. Shortly after our pizza came out, an identical one came out and we watched the waitress awkwardly try to figure out who it belonged to, asking each table if they had ordered it and finally we were asked if we had ordered two of the same. Maybe she was just having a day, but it unfortunate that it tainted my first impression.

On a side note, my partner went to use the restroom, but quickly decided against when he saw the toilet seat crusted with fecal matter.

I am open to trying one of the other locations, but do not intend on returning to the...

If you eat in it's good, but getting it delivered is NOT worth the money, and is a terrible experience. There aren't a ton of places that deliver in Brunswick and so I have ordered 3 times from my work place in the last 7 months... never again. Not only did they forget to deliver my salad with the order, but when the delivery person dropped it off after I called to complain never receiving it, the plastic container had popped open and my salad was all throughout the paper bag it was delivered in. Mistakes happen and I understand. Once no biggie.. twice.. annoying but forgivable... Three times tells me they need a better ordering system! No one wants to sit down to eat delivery to discover something isn't accurate. It's a shame because they have good food. The business must be doing pretty well however, because they didn't seem to care too much when I called and mentioned that I work at the front desk of a hotel and therefor several times a day recommend local eateries for guests. I can't possibly recommend Portland Pie for a delivery option when they misquote prices continually the order is inaccurate. There are done with Chances from me. I'll keep recommending Amatos to my guests due to the fact they always to get the order right and the price is a lot...