Caribou Coffee — Restaurant in Buffalo

Oh my goodness... I can't say enough about the DELANO, MN on hwy 12 (NOT IN COBURNS). The manager Tricia is AMAZING! Her staff is ALWAYS smiling, super friendly, great attitude, extremely quick, and my drink always tastes the same... HEAVEN IN A CUP.... DELICIOUS 💜 My husband has even become obsessed with Caribou because of the Delano location. My best friend and I will go out of our way to purposely go to the Delano location just to get our drinks, even if there is one closer. They make us feel special from the moment we walk in, until we leave. I will forever be DELANO...

For the last two times that I have been here they have not typed my number in correctly. I asked if I had a free drink and they said no, so I logged in to check because it seemed like I should have. Which I did. Then I went the week of my birthday and they said I didn't gave a drink which I again did.

Makes me question if they've been adding my points other times. I'd just verify they are putting...

Terrible management at this location. Rude staff - can never get my drink made right and when you ask for it to be remade, they give you the same quality drink and treat customers with disgust. Barista was visibly upset when we asked. Major changes need to be made at this location. Super disappointing as a long time customer. Your drinks are expensive. It shouldn’t be a large ask to have a drink...