Islands Restaurant Burbank — Restaurant in Burbank

My boyfriend and I went to Islands on Monday night 945pm for the first time at this location in Burbank actually it was the first time ever he went to an Islands restaurant. When we went inside the restaurant the host came to us and told us we can go seat at the bar section. My boyfriend asked the host can we still order food? he said yea. And we walk to find somewhere to sit We were not given any menus. The waitress approached us and didnt greet us she just said that we needed to hurry and order quick cause the kitchen would be closing soon. He ordered burger with fries and a mojito drink and I ordered the cabo loco. The waitress brought us our food and she asked if my boyfriend wanted more fries. It look like he got what was left over few and dried up fries. I been to another Island restaurant the one in Glendale. My tacos looked like they just added ton of onions and barely any meat at the Burbank location so I know that my tacos did not look appealingly. The service was not good at all she brought our check and didnt ask if he wanted another drink. She was rude and made us feel unwelcome. On March 14 2017 I took my mother for birthday lunch at the Glendale location and the waitress was also not friendly either. When I told my mom about the service in Burbank location she mentioned that for her birthday the waitress was rude there too. The waitress at the Glendale didnt ask if we wanted dessert. My boyfriend already said he would not go back and after having two bad experiences at different locations I dont want to go...

I visited Islands a few days ago, I havent been here since high school, so i figured why not reminisce the good old times. I attended with 2 of my boys, a friend of mine & her daughter. The wait time was very short even with limited outdoor seating space. I was really expecting to have a great dinner with a friend I hardly get to ever see nowadays. But, we really didnt enjoy it as much as we had hoped we would. Took about 15-20mins to get our drinks we ordered, kids got soft drinks, those came out fairly quick; but us adults got what was supposed to be a michelada & a blended mango margarita. Michelada tasted more like a bloody mary & margarita was ok. We ordered apps & our food; and to me we orderdd the simplist items on the menu. But, yet it took about an hour or so to get our food. Waitress never came by to ask if we were ok or if we needed anything, at any time while waiting for our food knowing we had kids with us. Yet, the table of guests that came after us were constantly attended to. Plus got their drinks and food & refills well before we did. Once we did get our food, one order of fries from the kids order looked like old fries, & the 2nd batch that came few moments later came with the waitress letting us know that they were fresher than the other ones, so why serve us the others in the first place. I was really disappointed with the service. With the amount of money i spent, i wouldve expected better. We honestly will never be...

We have gone to this location so many times that the staff is starting to recognize who we are. The food is good and we always try something different but have a few items we will fall back on if we can't make a decision.

The staff is super friendly and always gives us a refill well before our drinks has at the bottom. Needless to say the service is super friendly and attentive.

There are quite a few televisions located throughout the entire restaurant. Some will be displaying sports but most the time it has something to do with surfing as that is the theme of the restaurant. We don't find ourselves watching the television much but some of the people we've gone with really enjoy that feature.

We always park in the same location whenever we come to eat here which is the parking lot directly next to the restaurant. The downside of this parking structure is that it is shared with the large AMC theater right next to it as well. This will often cause you to have to go up many floors in order to be able to park. The elevators are very slow and there has been a couple of instances when they just don't even work, we've gotten used to just taking the stairs both up and down. I guess that's not much of a problem, that way we work off whatever we just ate.

I would highly recommend this location in particular to anybody mainly because of the staff and the food is always great. Try some of those...