Western Wok — Restaurant in Burbank

Food is horrible and the worst service ever! They don't even put napkins or utensils to go! Worst restaurant I've ever been to! The 17. Spicy Thai Seafood Soup tasted like leftover overcooked vegetables! It tasted and looked like leftovers (look at pictures)! Vegetables and broccoli where old, soggy and overcooked & there was literally no Seafood in the so called "spicy Thai seafood soup", the only seafood is that little piece of fish u see in the picture and imitation crab!

Before trying the food, I asked if I could get some extra spicy sauce, since they only gave me 2 tiny sauces for the 4 large plates I ordered for takeout. The server said she could only give me one tiny spicy sauce per plate, and that she would charge me $2.00 dollars for an extra 4 sauces. See picture attached of the size of the tiny spicy sauce and that is even only half full. So then I said to the server that I wanted to dine in my food at the restaurant, and she said I would have to pay for service. What, pay for service? I paid for the food, isn't that the restaurants service? Horrible service! I can't believe they can't give a customer some extra spicy sauce or worst, I can't believe they wanted to charge me to dine in e eh I had already paid for my food. This server has been very mean in the past when I have come to dine in. doesn't care to treat customers with respect and not only does she looks like she's mad at work but treats customers as she's being forced to work as a server. I will no longer come here anymore and will write about the horrible service I have received on my Website and YouTube channel with 300k subscribers. Will also share my experience on My social media, family and friends.

Change the server! She is Asian, has black hair and wears blue/gray contacts!

Oh and they don't even put napkins or utensils to go! Worst restaurant I've...

We ordered delivery through either GrubHub or DoorDash. The food looked pretty good and we don't have a regular Chinese food restaurant yet. Unfortunately, we still don't have a go-to Chinese food spot.

Ignoring the fact that it took almost 2 hours to get our food (after calling the restaurant multiple times), the food was average. Nothing terrible about it, but the sesame chicken was kind of soggy and the kung pao chicken didn't have much flavor other than spicy. The veggie mooshoo (sp?) was great, though. If we end up ordering from there again for some reason, I'll probably stick with just the mooshoo. It was also the only dish of the 3 that I enjoyed as leftovers.

Maybe if you get it a little bit fresher or dine in, it would be better. It just wasn't for us, though.

The staff were very kind and apologetic for the late food, which I...

It's a shame I usually don't leave a review but this time it was awful! We order takeout and to our surprise it had zero taste and just straight awful. I called and got a respond if you want your money back you need to be bring back the food. It was 7:40pm and I took it back. That is how awful it was. For a mother of 2 kids under 10 to leave her home it was truly upsetting 😡. When I get there they didn't want to refund me and after asking them over 5 times to taste the food, one older man tasted it and you can see on his face how bad it was. Then from a bill of $66 they only refunded me $35. What a shame they lost a customer forever. Not just awful food but awful customer service. Very disappointed because I ordered from Western Wok many times. Beware maybe they lost there cook and now plain...