Just had an absolutely horrific experience at this location. I went through the drive-thru and ordered a drink the woman rushed off the speaker and ring up the wrong item. I tried to get her attention through the speaker and it took a second before she finally looked out and realize I was waiting at the menu. She got back onto the box and asked how she could help me and I told her she rang up the wrong drink she corrected it and I pulled around to the front. This wasn't the bad part of the experience, after I got up to the window I could see her staring at me and pointing while she talked to another co-worker. She shoved my drink into the window worker's hand and literally waved me off through the window with the nastiest look I have received since high school. This place is poorly-run already and no one there seems to be over the age of 18 but I cut them some slack because it's right next to the high school and what else do I expect from a fast food restaurant ran by children but this was too...
Read moreWent to Sonic on way home from hospital with wife. The posted menu showed no plain regular Sonic burger. Tried to order 2 regular Sonic Hamburgers with mustard. Had to argue with person on switchboard to convince her we did not want cheese. Finally got across that we didn't want cheeseburgers and only wanted one order of fries. She told us bill was $9.93. When we got order it was $9.93 and the ticket said 2 Cheeseburgers with No Cheese. The delivery girl had no change for a $20.00 bill, $10.07 and had to go back inside to get change. It was 8:00 PM when we got there an d after spending 9 hours in hospital for wife's day surgery was not in mood to try to get resolution for over charge and sorry service. Needless to say the sonic on Elk in Burleson is no longer on our list of approved...
Read moreSo after years of this being the best sonic in the area, it is officially the worst. every time I stop there,they mess up the order and not just a little bit. They are especially bad about kids meals. you can order a cheeseburger; They won’t put cheese on it, and they will forget to put the toy and every single time. If you ask them to fix it, they will treat you like you are the biggest burden. I’m sitting in the parking lot as I type this, they messed up two burgers completely, I send them back to get them fixed. It’s been 15 minutes. I called to see where the food is because nobody else is here, and they forgot to fix it. They forgot I was sitting in the parking lot! And I don’t trust this place to not spit in your food if you have a problem. They’ve done it before they’ll...
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