Waffle House — Restaurant in Burleson

Normally I love waffle house, but today was the the worst service I have ever had. I am very low maintenance and I don't ask for much when eating out. It wasn't busy whatsoever. Took 10 minutes to order drinks, she walked away and did not return for another 10 minutes so my 7 and 5 year old went to other tables to find sugar and creamer for my coffee. She finally returns we order, waited a very long time, she brings part of my order and part of my son's, we needed salt and pepper, can't get her attention, 5 minutes pass and I send the kids to other tables to get some. Then we see her coming with 3 waffles then watch her stop and give a waffle to some people that had only been there 5 minutes. I tell her we ordered 3 waffles and baffled she says "huh they should have had 3" I said yes you just gave it to those people. She walks away we wait 8 more minutes and I send the kids to get us cold syrup off another table. Then finally the last waffle arrives but I already shared my waffle with my son and we are all pretty frustrated at this point, especially since we also asked for a butter knife we never got and 3 people had to share 1 knife. I truly never complain about stuff because I have waited tables but today was truly...

I get it that the weather is horrid today and no one wants to have to go into work but the service or lack there of is an understatement. Our electricity has been out all day due to the snow, so we decided to go look for a place to get a hot meal. I have a 2.5 y/o and he was hungry. We see that waffle house is open so we pull in. Mind you I have not been to this location in years due to the horrible service I had on multiple occasions but we thought we would give it a try. First thing as we walk up an older lady yells out the door that they are doing take out only. Ok so we go back to the car. I try to call in an order using the number that is posted on the window, and get a message that this location is not taking call in orders. So, my husband decides to go in and order our food to go. Let's just say they let it be known that they did not want to have to deal with customers today. He walked out with three very small cheeseburgers with absolutely nothing on them but a bun, meat and cheese. They told him they were out of everything else , no fries, no lettuce, tomatoes, mayo, hashbrowns ,NOTHING! And then charged him $15 for those sliders they called burgers. SMH. I will never go back to...

We ate there today, opted for that instead of someplace else... should have stuck with first instinct. Coffee pots were so nasty with build up that even the fresh brewed coffee tasted like shoe leather. Our bacon was burnt... black, but still served, like they thought it was acceptable. The hash browns were under cooked and really wet. I had gravy on my hash browns... the gravy was served from a plastic container and plopped on in a glob. My bf asked me not to complain out loud, so I didn't, but he was so disgusted with the coffee that he wanted to call corporate. We were never given menus, we just found some at another seating area. The waiter was polite because he set up our silverware. He must have known the coffee was bad because he never offered us refills. The cook staff had R and B baby making music playing on their external speaker over the grill loud enough for the whole restaurant to be uncomfortable. Thankfully we were just passing through and won't return. Over the years I've learned that Waffle Houses are hit or miss... this...