Me and my significant other came for our christmas eve dinner and were treated incredibly bad. Simon, the person checkin us in was VERY nice. However, the bar staff was not. While we had reservations, there was not a cleared table for us and he asked if we wanted to wait, we said yes and that we would wait at the bar. No harm no foul. Nonetheless, from the moment we walked up, the bar staff were just rude. I understand that it's christmas eve and you may not want to be working, but to be so snarky and off-putting from the jump was unnecessary. We didn't even order a drink. We received water, and a snarky remark before we decided our money may be better saved and not spent in this establishment.
We had reservations and were paying customers who wanted a lovely dinner at a nice place, instead, we left feeling like we were treated like trash, and now my girlfriend keeps asking if we "looked too poor or dirty" or something. We were dressed nicely, and while I am of the working class, I was dressed appropriately.
Consoling my significant other and feeling like a second-class citizen was not the evening I had planned, and I am utterly disappointed. After 3 years of living here, this was my second visit; the first was with the my University colleagues. I am sorry to say, I will not be coming back nor recommending anyone eat here again. Besides Simon, everyone we spoke with was absolutely...
Read moreFirstly, I would like to acknowledge that our server Mackenzi was great. The food, however, was substandard at best. The drinks were lacking and overpriced. The lack of salt and pepper on the tables eludes that the food is perfect but is a cocky misrepresentation. We first started with the pea and beet toast which was under salted, which should have been our first sign, but with so many good reviews, we thought we should continue our meal. My wife ordered the rabbit pot pie and I ordered the short ribs. One of my ribs had bone while the other did not, the polenta was served cold, and the "caramelized cauliflower" should been listed as sauteed. My wife's dish was underwhelming, overly creamy, a premade pastry crust, and chewy rabbit. It was in desperate need of fresh components like carrots, peas, etc. Our server gladly replaced the meal with another my wife had been eyeing - pumpkin risotto. We received it quickly and it was even more underwhelming than the first. The frisee salad was brown and had rotten pieces in it, under salted, the poached duck egg was completely over cooked, and the risotto was slightly underdone. We ate what we could and paid up without looking at dessert. Overall, good service but terrible food. We will...
Read moreTL;DR Too many $$$ for too little flavor.
Although the service (i.e. very sweet and flexible) was and the ambience (i.e. live music) were on point, those are they only two things supporting the two stars painfully given to our food experience at this restaurant. We ordered the porchetta with maple mustard and the mushroom gnocchi, with sides of mac & cheese, fries, roasted zucchini, and a buttermilk biscuit. The fries and zucchini were delicious, however, everything else was either unsalted or ✨barely✨ seasoned AT ALL. The porchetta had to be eaten with (dare I say) ketchup due to the lack of flavor and seasoning given with the maple mustard. In addition, the Mac & cheese was SO BLAND, I wasn’t even sure of it had any cheese in the bechamel at all. The singular buttermilk biscuit received as a side was the driest food I’ve put in my mouth in a very long time. The gnocci was extremely bland, of what should be flavorful herbs and umami-rich mushrooms. Highly disappointed as the high price did not match the quality of the dinner served. Extremely disheartened to the see and taste low quality food from a top-notch hotel in an area full of wonderful food options at significantly...
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