Three Needs — Restaurant in Burlington

When I explain what sets Three Needs apart from other bars in town my response is always something to the extent of; Three Needs is the bar you go to when you're looking to enjoy yourself, have a great time with or w/o friends, and Not have to deal with the "typical bar nonsense" people think of when they think of bars in general. It is an atmosphere intentionally cultured that can only remind you, if you're familiar with it, of the tv show Cheers. Everyone is welcome & the only thing staff really asks of their patrons is respect. Respect of the bar, respect of the staff, and most importantly respect of fellow patrons. Obviously people aren't perfect, they make mistakes, and staff would be included. That said, it's sad to see these 1 star reviews from people based on 1 particular experience. Given how tolerant staff at Three Needs tends to be I'm willing to bet that most of the 1 star reviews are from patrons, whom while drinking, crossed some line and it was addressed by staff. The result being them lashing out via a review instead of owning poor behavior. I highly recommend anyone new to the area, or just visiting, to stop in and see for yourself. There is a reason this bar is consistently nominated for every bar related category, with zero self promotion at that, when the local 7 Days "Daisy" awards come around. And I believe they have won at least 1 category every year since moving to Pearl Street. In any event, here's to stopping in and forming an opinion of your own based...

This place has the rudest customer service I have ever experienced in Burlington. As a young professional, I am appalled by the way I was treated by both bartenders this afternoon.

I was on Church Street this afternoon around four, so thought I would go check out their "Duff" hour that I have heard about from some friends. I went in not fully understanding how their system works, so I observed what other people were doing to get a beer. Not only was I yelled at and scolded by the male bartender, but the female bartender continued to ignore me and help others around me. After standing at the bar for a few minutes, she decided to then assist me when no one else was around. I handed her a dollar and she rudely rolled her eyes and stated that "everyone else was handing her two dollars instead of one" (which is probably the reason why she did not want to help me in the first place).

It is a shame that an establishment keeps employees that act this way toward their consumers. If I were management, I wound not hesitate to find replacements, especially reading countless negative reviews about the same issue below. I guarantee it is the same two employees as well.

Thank you Three Needs for your lovely hospitality, this will be my first and last time as a customer in your...

Never felt the need to write a review for a place until now- Terrible service from the bartender, verbatim got told “[I] would be the type that wouldn’t tip.” After buying one drink with the original intention of buying more.

After that interaction? No way.

Didn’t try the food, so I can’t speak on that, but the music was super mismatched to the atmosphere, which is definitely personal preference, but when you’ve got a cool retro vibe that’s honestly super neat and you pair it with sub-par modern club style music I feel like that’s a miss but hey, I’m one person.

Anyways, never going back unless they figure out a different bartending staff- I’m never looking to be criticized and have my character judged OR feel guilted into tipping someone on a fun night out.

I hope that bartender has the day...