First of all, let me mention the fact that this is literally the most expensive Mexican restaurant I have ever been to for dinner (in this town also), because lots of reviews erroneously state the prices are "good". The place used to serve a higher quality of recipes (I even told my dinner companion this before we walked in to save her the sticker shock, but I regretted even recommending this place later) and that has notably changed. Been here twice in the four years I've lived here. The first time they served me the wrong dish (chalupa instead of enchiladas that I ordered). The wait on the food was very very long. The wrong dinner was served to me and I couldn't get my waiter to come back until my husband had completely finished his meal. They offered to get it right and now I have to wait another half an hour to eat while my husband sits to watch? No thanks. Then the apology and an offer to send me home with the meal I ordered free of charge (I didn't touch the chalupa). Ok, why not? Nope I'm charged full price at the register even though we waited another 25 minutes. The food was impressively good when I got to eat it an hour later at home though? Gave them another chance today. I arrived to find the menu had changed. I ordered what was recommended as similar to my old favorite by waiter. Well it's another long wait. Our food arrived and mine was literally not even edible; totally gross. I wanted to send it back and get something basic but I failed to get our waiter’s attention to return my food and yet again, my dinner companion was completely finished with her meal before I got to send my food back ( and she was not impressed with her taco salad either saying she'd not order it again). So the waiter finally comes by to mention that the kitchen was preparing me another one? No thanks. Never again this is the second time I leave this place hungry. At least they didn't charge me for it? Sorry but I can't understand why this place has such good reviews. I did notice the food quality has gone down. It's a pricey place for Mexican food but it used to be worth it yet I can no longer even say that. Two stars for...
Read moreEl Caporal Mexican Restaurant offers van-accessible parking on the west side of the building; however, the striping on the parking lot may be faded, which could make it difficult for drivers with mobility needs to identify the space and access aisle clearly. There is a slight lip at the entrance, which may be manageable for some wheelchair users but could pose difficulty for others depending on mobility devices and independent access needs. Inside, the men’s restroom includes an accessible stall, which is a positive feature for customers using wheelchairs. However, the accessible stall in the women’s restroom has a door that swings inward, making it impossible to close the door while inside with a wheelchair. This prevents privacy and full accessibility, which does not meet ADA standards.The tables inside the restaurant provide knee clearance, allowing wheelchair users the option to dine comfortably. El Caporal shows some effort toward accessibility, but improvements are needed—particularly in restroom access—to ensure that all customers can enjoy their dining experience with dignity and...
Read moreThis is a professional, family run Mexican restaurant
We spent a few days In Canon City on a whim. Based on the reviews we chose to try this place for a dinner and we were glad that we did.
This a very professionally run Mexican restaurant. It is second to only The Pantry in Santa Fe, and maybe the Pappasito's chain in Houston. Everyone was quick, efficient, and hell bent on satisfying every customer. Even the pro busperson, when faced with an absolute mess left by a family with young children, attacked the area with vigor and had it clean in about four minutes. It was a sight to see.
Our seasoned male waiter was also a pro. He was handling at least six tables but he made us feel that we were the only one.
We ordered a chicken fajita dish to be split. It was a good move because there was no way that I could have eaten double what I did. The food came out quickly but was sizzling so you knew that it was cooked to order.
I had to dock one star because the condition of the rest room was abhorrent.
But we would come here again. Kudos...
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