My husband and I went to this Wendy's for lunch around 1:15 p.m. on a Tuesday. While I was getting drinks and condiments, your Wendy's employee was sweeping sand, dirt, dust and trash into a good size pile into the middle of the room during the busy lunchtime, then walked away leaving this pile of trash right in the middle of the drink station area where customers walked through it spreading all over the floor. There was no caution sign propped up on the floor to warn customers of the hazzard. When the Wendy's employee was sweeping dust into the air I said, dodging the growing pile of debris, and her old fashioned straw-like style broom she was using, I muttered "Oh man....This is not the time to be sweeping in here." She was right next to the self serve soda fountain In the meantime I continued to return the dried-out chocolate cookie cookie that was hard as a rock...
Read morePlaced an online order for it to be declined by their site. To get through the drive through and they have a complete attitude. All unbeknownst to me seeing as I saw my receipt. I had the email confirmation. Just to go to my bank app and see it was declined. So their system mishap became a reason to be rude to me. No I didn't place the order at another store. I know exactly where I placed the order and what I placed. THEIR SITE SYSTEM DECLINED MY ORDER. There was no need to be rude and making snide comments with the drive through window open. There was no need for any of that. Got an attitude about the wrong things when the inside of this place is hardly ever clean. Rude customer service unless it's super late at night damn near closing time. Just like IHOP in this town... Wendys is another place I will never go to again simply because of how rude...
Read moreJust went to drive through less than an hour ago. Thought that it would be good, I got the $5 biggie bag. I was so excited to eat it but then when I got home, which is literally less than 3 minute drive, my fries were literally so hard that you'd think I left them on the counter all night. And then my nuggets were cold. Not to mention the fact that there was a spicy nugget in with three regular nuggets. I got a cut on my tongue, and was expecting to get regular nuggets. But instead there was a spicy one in there so I bit into it and immediately my tongue was like on fire. I understand that accidents happen because I also work in food service. However, between the cold hard fries, and then my nugget mishap, I just really...
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