Crumbl — Restaurant in California

So my friend and I were super hyped up after seeing the videos on Facebook and TikTok that were advertising this place. We drove 20 minutes just to get there. When we pulled into The establishment it was a very nice part of Elk Grove, and the business was very crowded. The environment was very nice and modern. We were not greeeted when we walked in. They weren't rude, but they weren't friendly, Loved that it was opened this late. Wasn't too thrilled about ordering on a machine, but they were easy to use and quick. But I do like ordering with a human. There wasn't a wide variety and none of the cookies from the social media accounts were an option. That was a bummer, as I wanted to try the salted caramel. About 30 seconds after we ordered the cookies were ready, which was good because it was late. The chocolate chip cookie was still warm. The service was very quick. We quickly tried the cotton candy cookie and were not impressed. I had much higher expectations. They were good cookies but nothing to write home about. The size of the cookie was great. It was almost $15 for 4 cookies which is kind of steep but after all it is a cookie business. The frosting tastes like store bought Pillsbury frosting, but the cookies weren't the worst. After driving 40 minutes round trip, I do not believe this is somewhere I will visit again. Honestly the cookies at 7/11 and AMPM are way better and cheaper. The idea was nice though and they seem to have good business. Kind of a...

This was my first experience. I ordered a warm milk chocolate chip cookie and an iced sugar cookie.

The milk chocolate chip cookie was fabulous. It tasted like a traditional cookie batter but buttery, like it was part butter short bread. I do prefer semi sweet chocolate but no complaints. Ample chocolate chips, huge cookie, melty warm chocolate chips.

I have yet to tackle the iced sugar but it looks fantastic with a generous amount of icing. It looks amazing.

Greeted and welcomed when I entered the store. I identified myself as a first timer, newbie. I was told the various cookie types, two would always be available while they change up the rest. They have ice cream, referred to as cream or frozen cream.

Pricing is reasonable considering what you get. It think it’s competitive, fair prices.

The team members were busy baking, putting things away, helping me and boxing up my goodies. Uniforms were black, I think, team members looked professional.

Pretty little pink boxes, reminds me of Tiffany’s but in pink lol.

Pink with black wheels and tires delivery trucks in the parking lot, matches their pink theme.

Excellent customer service, friendly and helpful team members, clean, spotless interior.

As I was leaving, I saw a guy walk out with a pizza sized box. I asked if it was a cookie, he said yes. This takes birthdays and celebrations to a better level, better than cake.

Can’t wait to...

Overall Crumbl was okay, but the main issue was the blatant disregard for safety precautions we witnessed while we were there. There were at least 20 people working behind the counter, it was so crammed the workers couldn't even walk 2 steps without bumping into someone and more than half of the people we saw working didn't have their mask over their nose, including the young man who was delivering the boxes of cookies to people waiting. Considering they were mixing batter, baking cookies, and packaging cookies, that was concerning. We almost left after seeing it but decided to just give it a try since we drove all the way there and promised the kids cookies. It was also so loud inside I had to yell my order to the guy behind the register and he still had trouble hearing me. As for the cookies, they were alright. My kids actually didn't finish their cookies, which was surprising because they love dessert and I only gave them a half each. I tried the chocolate chip and the red velvet and both were still warm when I got home. They were moist, but so soft they fell apart as I was eating a small piece of both. I'd say the confetti cookie and the other frosted cookies are more like a cake, and it frustrated my daughter as she ate hers because it was falling apart the whole time she...