MOD Pizza — Restaurant in California

I wish there was a 3 and a half stars rating...somewhere above "OK" and just below "Good" - Okay Plus? Good Enough? That was our experience at Mod, the build-your-own, or get one of their pre-ordained small pies places that is similar to a couple of other chains, but the only one we have in the Santa Clarita Valley.

My wife and I dined in and shared a pizza...red onions on one half, mushrooms on the other. It's nice to be able to get whatever you want and for it to come out relatively quickly. This pizza did the job for both of us, but there's something just a little off about the crust for our tastes that makes it seem like we're eating something manufactured.

We also shared a basic salad which was also basic and did the job a salad should do.

The house-made iced teas and sodas are nice...it's a cool-looking spot...kind of industrial in feel with an outdoor seating area...just a few booths in the back, plus some tables throughout the rest.

We'd try it again but it's not our...

We ordered a pizza with three toppings (more expensive) but received a one topping pizza. I ordered it through Uber eats, but figured since it was the restaurant’s mistake that they would do something to correctly the mistake. But they said “there is nothing they can do” the Uber eats deliver is not the one that put my receipt on the wrong box and sent it out the door. There is even a sticker on it so it can’t be opened and checked. This was our first time eating here and it will be the last. Customer service makes or breaks a restaurant for me. $30 dollars for a delivered pizza is a bummer but not worth spending anymore time on hold with Uber eats support. The pizza was okay. We ended up eating it after we realized that wasting more than 20 minutes on the phone over a pizza was silly. But I will stick with our go to Tomato Joe’s and Vincenzo’s from now on. This is me being lighthearted - “nothing like expecting delicious bacon and pepperoni, but getting...

Mostly I would say it is a nice place to pick up food from, but The tables are sticky and the service is pretty darn bad. It's not that hard to do a job. I'm guessing because it's a bunch of teens with no adults to supervise them, they get to make passive aggressive remarks about which sauce or toppings are available. As everyone does, you have a few questions to ask when you get there. Is there another sauce that is different from this one? Can you mix the two sauces together? Why did I order a thick crust and it looks the same? Those were my only three questions. Do I have to get passive aggressive answers coated with sarcasm? Overall I would say this place could improve a lot if they just had kids that did not seem to be put out, when you ask them to simply do a job. I was not the only customer that had this experience. I saw them doing it to everyone they were inconvenienced to talk to. Get a staff that cares, has supervision, and doesn't mind...