Yoshinoya — Restaurant in Walnut

Usually love Yoshinoya. But ordered the 10 piece gyoza today. Completely spoiled rotten food. I didn't originally look at it and just grabbed one and ate it. It tasted completely spoiled. I thought maybe I was wrong because I had ginger and the pepper also.. So this time opened up the plate and looked at them and took one and asked my sister to check it out. She takes a bite from one and spits it out. I touched another gyoza and it was terribly gross and smelled rotten. You can't tell by the picture but if you touch the gyoza it's gross disgusting and stinks. It's ok to tell a person that you are out of an item, instead of giving them something that can seriously get them sick. I actually got this for kids in the family and luckily I do taste and check food before I give it to them. My stomach is turning but hopefully just eating one won't get me terribly sick.. After trying to take some pills to empty my stomach from this - I took another look at the gyoza and it is absolutely disgusting 🤢🤮. That it couldn't have been sent out accidentally. The person who makes the food there is disgusting probably disgruntled and tampers with your food. You can actually see the amount of reviews that are low and management isn't caring.. I hope I can get an investigation on this and I would say this location needs to be shut down. Choose a different location for your own health. As for me I have for about 20 years regularly enjoyed the beef and chicken bowls and because of this will never eat at another...

Where’s the Cashier? Came in… looked like the front cashier decided to take her break right as me and my partner came in. Drive-Thru cashier was super busy. One or two cooks in the back. And a Manager giving a review or interview in the dining room. Not one person said hello, welcome or please give us a moment. (3-4 minute wait) I asked the cook in the back if anyone would be helping. She said that the Drive-Thru cashier had one more person in line and then would get to us. Then silence again… (3 minutes) Drive-Thru cashier finally came over to help us. (Very nice and apologized for the wait) Only person that cared it seemed.

Even if you’re a cook or a manager giving an interview, you’re still working on the same team & it only takes a second to greet a customer and politely ask for their patience.

Over the years have had several issues like this. Usually it’s okay, but it seems like this is one of the only locations that seem to be having these kinds of things going on. Once I came in to a full-blown fight between the employees. Other time the beef was well under- cooked. Seems the Management is struggling to Manage or just poor training. Wish they would run their business with a bit more pride. Really sad when a business with a prime location in the right market is struggling to become great due to these types of shortcomings. Hope you manage to get it back on track, otherwise will just come less often or choose other locations. Best wishes to you and...

So it was after all local boba shops have closed, and I needed a boba fix. Came to Yoshinoya cz they were open and makes their boba proper. This is not a complaint about the server, he was just following management's instruction. This is about the quality of the boba milk tea I got tonight.

I order my Yoshi's milk tea with less ice and the server tells me because I requested less ice, there will be less milk tea. I'm flabbergasted hearing this. Been here before got the same less ice and didn't get my order with less milk tea. No other boba places will give you less tea when you order with less ice. If less ice is not requested at Yoshinoya, ice is filled to the top and I take 3 sips and drink is done.

To management of Yoshinoya Rowland Hts store, if this is a management directive, you should reconsider this practice. I paid for a drink with less ice, not less the drink itself. How much less money are you not making by filling the drink to the top? Maybe pennies on a drink with a profit margin that will shock the general public if disclosed, so I will spare you that much.

I'm hoping y'all can make changes to this "not filling milk tea to the top" practice because it is unreasonable to short your customer who is paying full price not...