Overall not great felt the experience was tainted by the rude staff who didn't even attend to us. The person who seemed to be the owner was nice but was a bystander. We had never been to a tea place so we just walked up but "RESERVATIONS STRONGLY RECOMMENDED!" in the most condescending manner repeated several times at the end of our time together. If they couldn't attend to us they could've just said no we cannot attend to you I'm sorry and we would've just left but instead we thought it was an okay experience but at the end we're just getting side eyed by someone who didn't even help us. I would understand if we were rude or ordered 20 things but we just had a pot of tea, cake, and some cucumber sandwiches and we even sat outside with no one around. I can't understand how that was okay I was being reprimanded like a child, when she only talked to us once then left us in the care of her boss, but then her boss let her just keep going at it as she rung me up. Honestly makes me just think we weren't their target demographic since everyone inside was older and yt and we were young BIPOC, the environment inside was also cold and professional almost, just wanted a nice tea time. As for the food chocolate cake tasted like dark chocolate frosting, the tea was alright, egg sandwich cute not my favorite thing though, and the cucumber sandwiches were good. Overall though the price and the experience left much to be desired.
If you still choose to go: MAKE A RESERVATION!!!!! Expect to be there a WHILE Choose the outside seating quite lovely. Overall I hope the environment changes just wasn't an experience I want to invite my friends or family to as my whole family loves to have tea together in...
Read moreThe egg nog scone had morsels of tantalizing cranberries. The tea ware was exquisitely opulent. The tea service includes a pot of tea, scone, one sandwich choice and dessert. (if I could change one thing, would be to offer more than one choice) The ambience was delicate with jazzy music playing in the background. Subdued lighting from the sunny afternoon peaked through the windows. The perfect venue for an afternoon break from all the shopping. The venue accommodates a table for 6, a table for 4 and a table for 2 indoors at one time. And there are four tables in the patio. This place is perfect for lady gathering. Or an afternoon date. I ordered the "Noel" flavor, this tea had an oaky finish with hints of savory that hits your palate in the front. It is served hot (but you have a choice of cold, although I would not recommend that) I chose the succulent and palatable tuna curry sandwich. And I was given at least 5 choices for dessert, I chose the lemon bundt mini cake. It was so much food, the mini cake came home with me. I will definitely return to try the other sandwich and desserts. They are European vs Victorian, wearing a hat is optional. Donna was prompt in offering a 1pm appt. and perfectly frank about the establishment's busiest times over the phone. Wait staff was attentive and knowledgeable. Dress code- it's a tea house don't dress frumpy. Everyone visiting that afternoon wore dressy Christmas classy which added to the festive Decorum. Cutlery was impeccably...
Read moreI walked in, I was told to sit at any table outside...I sat there for 10 minutes, finally I was asked what kind of tea did I want..I had no idea, the server brought out a tea menu..I waited another 10 minutes for the tea...had to ask for sugar...I never did receive a regular menu. Odd, I had a reservation, and had preordered what I wanted...I told the server what I wanted, 45 minutes later, no food... By the way, I was their only seated customer.. I finally left, left money for the tea. The owner called me, she said she did not realize I was on a time schedule...maybe I had an emergency....really, almost an hour waiting for her special sandwiches. She apparently delivered them to the outdoor table after I left, offered to box them up for free...I don't think so, after flies may have been on them. Obviously, this owner is not interested in serving her customers in a...
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