Burger King — Restaurant in Camarillo

I usually don't waste my time with bad reviews; they're not as much fun to write as the good ones. But, seriously, this was, hands down, the absolute worst restaurant I've visited (fast food or otherwise) in my life and that's a lot of years. First I sat at the speaker listening to the conversations and banging around of pots and pans for nearly ten minutes and nobody asked for my order. I called into the speaker several times. Still... no response. So I drove up to the window and was ignored. One woman said to the other, "Why is she sitting there?" Mind you, she didn't ask me. But I answered and explained how I came to be at the window so unexpectedly. I also let them know they had a back-up of people waiting. To her credit, the woman who took my order -- didn't get her name, but she had curly pink (my favorite color) hair - was calm and handled my frustration well. Although, I don't believe anyone apologized. After ordering the fish sandwich mean with extra sauce on the sandwich, I was asked to wait out front. I waited. Eventually, another woman brought out my order and started walking away before I even had my hand fully wrapped around my soda. It got worse. Not only was the service incredibly sub-par, the food was disgusting except for the fries which were hot, crispy and nicely salted. The sandwich was dry. Bone dry. I'd kind of expected that which is why I'd asked for extra sauce. I guess extra of nothing is still nothing. The lettuce (or was it cabbage, I'm not sure) was yellowed and had a sour taste. The bun was some kind of weird yellow bun -- I don't recommend it. The fish itself tasted terrible, ugh. How do you screw up a fish stick? The soda was good. So, in summary, I experienced the worst service and the worst tasting food from any Burger King ever at this location. I can't get the aftertaste out of my mouth. Blech. For those managers/workers at this location. I'm sure it was just a bad day. You'd be amazed how far a sincere apology will go to eliminate...

I told the AI speaker that I wanted well done chicken fries and regular fries also well done and it showed that it will be well done on my screen. I noticed that there was a new young male worker kind of chubby and I thought I could trust him not to be lazy and actually do his job right and read the damn screen but I come home to find that both my fries and chicken fries are soggy and actually oversalted for some reason?? I tried calling the number to let them know but their phone is disconnected and I tried to complain to HR but the guy didnt even give me a receipt!!! so I have to leave a review. I had another issue with a chubby hispanic girl before too, it seems like they only hire you if you know spanish here, and she was rude as well. When I asked for my food well-done and to be remade she said well it's going to be the same anyway. It was indeed the same, however I've ordered many times before and the lady in the kitchen is great and actually makes sure that my chicken fries are well done. Your guys front staff is always so lazy and unprofessional!!!!!!!

*Edit

Came back the next day, and everything was well done! However bro forgot my ranch when I told him on the speaker, AND the window. HOW DO YOU KEEP MESSING UP BRO FIRE THIS GUY OH MY GOD IM SO SICK OF THIS DUDE HE KEEPS RUINING MY DINNER EVERY DMAN...

I entered the store at 10:40 am on Wednesday, September 9, '15. Several employees were sitting in a booth close to the counter, eating and talking. I stepped up to the register and waited for assistance. None of the employees sitting in the booth made a move to help me. They continued conversing as if I was not there. A girl came out from behind a door and told me she would be with me in a moment. She left the store. I turned and faced one of the employees that was staring at me while she ate. I stared back, hoping she would rise to the occasion. Nada. I left. This store has had trouble building volume for the franchise. It closed for a time and it seemed that another business would take its place. I enjoy Burger King and was glad to see the store reopen. If I owned or managed this location, I would fire the four employees that were on duty at this time on this date. When you have four people that are so disrespectful to servicing customers, simple warnings will not get the desired result. They will "screw up" in other ways, either in food preparation, store cleanliness or speed of service. I can only hope that the owner sees this review and takes appropriate action. It's your store. It's your...