KFC — Restaurant in Cambridge

Update Kayla Dugan, who online claims to have worked there for the last 6 months, is now trolling me on Facebook because of this review. She claims that I am a dope head and she’s been extremely disrespectful on community pages. The staff there have no regard for customer service or care about professionalism. I have screenshots of some of her comments. Online she acts like she’s the franchise owner posting menus and ‘specials’. She also states the individual I’m speaking of in this review had pink hair and was fired. Weird she’s allowed to post that on a community page as a 6 month employee.

Went through on Sunday. The girl working the drive thru was younger blonde and she was super friendly and polite. They must have been having some issues as we waited 25 minutes and saw 2 of the 3 cars in front of us go back in to get items. When we got our food I checked the bag to find my 2pc and biscuit were missing. We motioned for the person with the green/blue hair and glasses who had made faces at us to, let them know we were missing food. They (unsure of gender) made eye contact and walked by the window several times ignoring us. The driver of the vehicle knocked and they finally came to the window after several minutes of just watching us. When we told them we were missing food they laughed and said, ‘that’s why you should have gone to taco bell!’ Then walked away. Several more minutes went by and the driver thru worker came over and she apologized for the items missing and quickly remedied the situation. I will be taking the green/blue hair persons advice and going elsewhere as long as they are still...

Ordered food , place was filthy food all over the floor workers walking thru it. Got my food , went and ate got sick as did the 87 year old woman I take care of. Didn't know why, when I went next day to warm up chicken tenders they were raw inside. Called , male answered phone when I asked for manager was told she wasn't there. Told them what happened they said to bring reciept I did .wrote my name and number on it said the manager , never got the call. Called them they said they only had 1 male manager when I said a male answered the phone and that he had been on vacation so I couldn't have called because only managers were allowed to answer the phone.she acted like I was lying even though I did not know they only had 1 male manager , so how would I just happen to know it was a guy ? Anyway they did nothing and told me to fill out a report , and threatened me with a lawyer. Rude manager, rude owner , lazy staff .raw food only reason they have one star from me was because I had to to leave this review. All I can say is I'll never go back and check...

It's apparent that the staff at this particular store doesn't care about you my cashier Devon ask me three separate times about something that's not even supposed to be part of my War and it was do I want spicy or regular at no time do I see on the menu that this product comes in a spicy I do know that it can come and barbecue but it's not on the menu and I wasn't asked that but three times argued with me about spicy or regular finally I explained to him I want regular with no pickle he apparently is so stupid and focused on spicy products that he can't remove the pickle off my salmon which means if I get going down the road I have the sandwich that is overwhelming flavor of pickle because he apparently doesn't want to do his job the way he supposed to do it I don't think I'll return to this particular KFC ever again there is no reason why he has to make things complicated but apparently he'd rather make it complicated instead of just doing what the...