I thought the food and service was great. However, I am concerned that one young woman was working there alone last night. I think for both safety issues and customer service, there should always be 2 people working.
As I was in line, a couple came to the door and were acting odd, he wasn't coming in, she was standing in the door talking quietly with him, he shined a flashlight in the window, and overall just didn't feel right. This is when it really hit me that she should have someone with her. The couple continued to hang around outside, even though it was dark and cold. This Subway is kind of tucked in and dark. The store next to it is closed by then and no one would really notice if something happened unless they came in for service. I ended up staying for awhile so she wasn't alone in the store and called the police to do a drive-by.
I truly hope management makes changes to their policies to make sure that all workers are treated respectfully, which includes safety and the ability to manage multiple customers at...
Read moreJust moved recently and this is the nearest subway. They were out of all bread but the plain one and also only had a couple cookie options. Got a 6in tuna sub, small drink and a macadamia nut cookie, total was 12$; 7$ for a 6 inch…The sweet onion sauce was squeezed mostly in the middle instead of across the sandwich so I had a mouthful of sauce midway. I asked for a double toast on my bread but I didn’t get it. I think the employee didn’t speak English. Not very generous with the veggies, I got like 4 spinach leaves. The cookie tasted like dish soap, which is weird because I’ve always loved subway cookies but these ones taste off, like they’re stale or have been sitting on a counter or something. 3 stars cuz I was craving subway like crazy and it still hit the spot plus the inside is pretty clean but yeah. I also did mess up on tap to pay cuz it’s one of the first times trying it and the employee helped me figure it out so...
Read moreTypically, this is my preferred Subway in the immediate area especially when the young representative is providing his quick and courteous service. This evening, I was unlucky and it started with a longer than usual wait, which I am willing to forgive. However, when the representative in her 30s reacted after I inquired about the promotional offer, the experience just went downward from that point. Overall, I enjoy Subway as the food is fresh and the value is good. However, when a representative decides to sour the customer and also confront my cell phone usage in the store, then I will take my business elsewhere. I only have limited negative experiences which one can see in my overall reviews. I feel compelled to call out bad service. One thing the representative does not realize is that the savings from a promotional offer normally translate in a high...
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