They don't even deserve a one star. I just went there today to get a quick bite to eat on my way over to my boyfriends parents house. We pulled into the parking lot and the drive thru was almost to the street so I decided to run in and get the food. I went in with only two people in front of me and ordered right away. The young lady at the counter could not get my order right no how many times I reapeated my self and I finally just said forget it give me what you already have down. I then asked for ranch on the side for my snack wrap once I was told they do not have honey mustard. I finished up my order and then forgot that I needed to get nuggets for my boyfriend. I then proceeded to place my second order and then after swiping my card 7 times they finally got it to work. I waited along with the other two people in front of me for about 10 minutes. They wait was ridiculous and they proceeded to take more orders and pile up the wait for everyone. Once I finally received my food, they forgot my drinks and then I had to ask for straws. Once I got everything and was happy to get out of there I got to the truck and realized that the ranch they had given me on the side was in a box like the put the nuggets already leaking out into the bag. Left very unhappy and not worth complaining when the three people I dealt with all screwed something up. I understand people make mistakes but for one don't be stupid and then don't be rude about it when I have to ask for my drinks that I ordered. On the up side the...
Read moreI got here around 7:00PM Saturday. Placed my order for nuggets for the kids and a grilled chicken sandwich. Paid pulled to the next window, was handed my nuggets. They offered me a fried chicken sandwich instead and was told "sorry we already shut down and cleaned the grill." They are open until Midnight. Best maybe most disturbing part was her last comment before she refunded my money. " We only make a few sandwiches before we shut the grill down for the night, and a car ahead of you purchased them." So what you really are saying.....If you order anything from the grill say around 11:00 it's been sitting there since 7:00. Avoiding this location from now on. I don't blame the employee......this is a result of poor management. After all the manager is the one that had to process my refund. Apparently this is acceptable business practice to her. Customer service is lost by so many these days. I was happy to try out DairQueens chicken sandwich down the road. At nearly a dollar cheaper. It was fresh...
Read moreNote: I'm leaving a 1 star so they actually see this. I will change to 5 once this is fixed.
Every single time I order a McFlurry from this particular location they always fill it around half way full. Absolutely ridiculous because this thing is like 3 dollars. I would say something but I am too nervous. I called the support number about this issue and they said they will contact the McDonalds location and deal with it. There has been no improvement on this issue however.
Either give out smaller cups or fix this issue. As a customer it really upsets me when I'm getting screwed out of 3, possibly 4 spoonfuls of ice cream.
I will be coming back each week to order a McFlurry, taking photos, measuring out in grams how much ice cream was given. I will be posting these...
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