Pizza Hut — Restaurant in Canal Fulton

Will never order for delivery again. It's our first time ever and will be our last. Outsourced to DoorDash, never dealt with them ever but the problem might be with the restaurant getting the wrong order to the driver or the order mixed with another. Received someone else's order $45+ worth vs. $15 order. Doesn't' really matter whose fault. My issue was with HOW to resolve this issue! We called the store at least 5 times to speak to someone to make it right then put on hold forever spoke to two different people out of those 5 calls who both told me I'd have to call the store directly. WTH do you think I THINK I'm doing??? HOW THE HECK AM I SUPPOSED TO CALL THE STORE DIRECTLY when it's the same phone number I dialed???? My husband and I are both sick and not in the mood for nonsense, we've not gone out of the house in many days and certainly didn't want to go out and spread the wealth but we want our money back! Very frustrated and angry and it's no wonder the industry is taking a hit because everyone seems to have to outsource even the basics today. So long...

I used to order from this location a few years back and never experienced any problems. Just recently in February and then again last week I ordered two pizzas and the most recent time I ordered wings, nothing big or complicated. In February I ordered on Valentine’s day so I expected it to be busy, which is no big deal I understand. But, both times I went to pick up my order I waited until the quoted 15 minutes was up before even leaving my house. Both times I was greeted by a line of cars at the drive thru and even after waiting to get up to the window it was a 15-20 minute wait. The staff doesn’t seem to care about the service and the extended wait, they leave the window and don’t return to apologize, explain, or say anything until the food is done. The pizza is lukewarm and something is off about the crust. I used to work at Pizza Hut so I understand that it gets busy, but this location has just gone down hill with their service and food. Needless to say, I won’t be returning to this location unless it’s the...

Horrible ordered stuffed crust pizza the pizza was so thin was like eating cardboard barely any toppings and ordered bq boneless wings and there was hardly any sauce on them most of boneless wings were plain I have went to pizza hut and ate in the dining room and was so pleased with food and service this was the first time we took it to go we were very dissatisfied before the pizza was thicker plenty of toppings and boneless wings were smothered in bq sause this time all was terrible I will not go back when I order food I expect it to be the same every time I order so it is 50/50 chance on if you will like it u may like it then order it next wk and it not be the same taking my...