Was robbed of $10 in change in their drive thru , I only received a receipt and some food. How does a $10.35 meal deal cost $20.35? We only had $20 bills on us and some change. Gave them $20.35. 1 bill and 2 dimes and a nickel . Should’ve gotten $10 back. She rang it as $10.35 received, then they forgot both of our fries upon checking our bag. So Went inside like can I get my change and fries. Then the supervisor counted the drawer in front of me at the counter, which she says came out correct , although they had only $20s and $5 bills and under, no $10s. Remember I have her 1 $20 bill. So at this point idc if they robbed someone else then me to make it right. I told her, People make mistakes, I said maybe more than one mistake was made. No offer to check cameras I had to tell them that there should be procedures in place for things like this, to check cameras please and made the manager take my name and number. And wrote down $20.35 given $10 change not received, owed $10. I just want my money back! I have my original receipt. Still haven’t heard from corporate. Arby’s make this right! This is wrong on so many levels. Check your employees. If they will rob me they will rob you too. Just sad bc I used to like...
Read moreTerrible drive thru experience. I ordered a double roast beef sandwich meal with curly fries and a sprite. The lady repeated my order, then asked what size I wanted. I said small. She then repeated the order as a beef n cheddar. No, that was a double roast beef. She apologized and asked again what size. Eventually we moved on to the classic roast beef and cherry turnover that my wife wanted. Having ascertained that that completed my order, she summarized as a classis roast beef meal and a second classic roast beef sandwich. No. The meal was a double roast beef. She apologized and explained that her headset was poor making it hard to understand. I might have had sympathy if it weren't for the fact that she repeated the right meal twice during the ordeal. As I pulled away from the speaker I asked my wife if she wanted to make any bets on what we got. That said, the order was delivered very quickly and it...
Read moreWhile not really having the "atmosphere" to enjoy (in-between a Firestone Tire Center and Burger King) and facing a super busy street front, I can honestly say that the Arby's employees are always super friendly, the restaurant is kept clean and inviting, the food is always fresh and hot...not to mention delicious! I have eaten at this particular Arby's many times and never once had a bad experience of any kind! With Walmart crowning this shopping plaza in the back of the parking lot, why settle for just 'meh' food for lunch at any of the other eateries up and down the strip? Hit up Arby's instead. You and your tummy will be happy you made the...
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