Purple Door Bakery HOME BAKERY — Restaurant in Canton

So I stopped in this afternoon around 1:30 ish, it was my first time. I was impressed with some of the selections and different flavor options. I decided to try the cream puff (very good) and the bubble gum cupcake. However my cupcake, the icing was so hard that I couldn’t eat it! I thought ok they must’ve just took them out so I asked if I could swap it out for another. A lady said that’s how they all are and that they’re it’s in a cooler and that I should probably let it thaw for about 30 minutes and she also informed me that the owner had just put them in the cool that morning 👀 ok, if purchase a cupcake from a place that has sit down seating and (I did sit down) I would like to eat it right away not 30 minutes later 🙄 so I just gathered my frozen cupcake and keys and left knowing that I’ll never return.

*MY APOLOGIES FOR NOT SEEING THE SIGN?, BUT IF YOUR STAFF KNEW OF OTHER OPTIONS -I WISHED THEY WOULD’VE INFORMED ME OF THE OTHER OPTIONS WHEN AT THE TIME I ASKED FOR ANOTHER CUPCAKE. AND TO MY KNOWLEDGE THE CUPCAKE DID COME FROM SAME AREA AS THE CREAM PUFF (and while that wasn’t hard, the cupcake was!, maybe ask the young girl that waited on me) BUT IF YOU’D LIKE TO SEE THE VIDEO OF CUPCAKE I WAS SERVED ID BE HAPPY TO SHOW IT TO YOU ☺️ THANK YOU FOR YOUR HARD WORK HOWEVER I JUDGE ONLY FROM THE TIME IM IN YOUR ESTABLISHMENT AS A...

We did a cake tasting here in the search to find a bakery to cater our wedding. This place is PHENOMENAL! The cakes are amazing, all of the butter creams and fillings are made FROM SCRATCH. Don't even get me started on the cream puffs because they are absolutely mind blowing. Prices are very reasonable to for the quality of the products. Also the owner is a gem, and a very talented cake decorator if you are looking for a custom cake for a special occasion.

EDIT: Dropped the review by two stars for the following reasons. We ordered a bunch of cream puffs, cupcakes, and a small tier cake for our wedding after doing a tasting here. On the day of our wedding the cream puffs were excellent, everybody gobbled those down in short order. The cupcakes were very good with the caveat that the special "Polar Express" cupcakes that we ordered were good but didn't have the special marshmallow filling that we paid extra for. The last and worst mistake was the cake which (we double checked on our copy of the written out order form) was not made according to our order and no where near as good as when we did the tasting. I think this bakery makes good food, and they got us our full order when they said they would, but it wasn't exactly right and it really disappointed my wife on her...

Im using not my regular google account but I used them for my wedding. The cake came 3 hours late, (which was blamed on a supposed flat tire but no pictures except the tire gauge was shown showing the tire pressure was low), the design was not done as I had asked for( it was yellow when it was meant to be gold and missing a blue gianit on it), and the cake itself was leaning. I would put the photos on here if I knew how to. I'm a designer and one important part of my wedding was seeing my design come to life and that was not the case. Also, the cake was delivered in a van, in a blanket without any cover. It wasn't in boxes covered which seems unsanitary. They offered only store credit but how can I go back there after that? The cake tasted fine but I also paid for the look of the cake and people mocked it throughout my wedding. Also they forgot our gluten free cupcakes and had to go back and get them after the cake was already cut and eaten. I emailed the owner about my concerns since this was an expense that should be rectified in some way and they said they would get back to me but never did. That's why I wrote this review and another email saying we would no longer be doing business...