Pony Express Burritos — Restaurant in Canyon

First time going to the actual location and not the one at WT. It was like a completely different restaurant and not in a good way. The one at WT was super quick and had great people that were super nice. The actual location was super slow with really rude workers. First, the two boys working behind the counter were rude; when my mom was ordering they rudely said they couldn’t hear her and slammed his hand on the counter. Instead of simply saying “Sorry I can’t hear you ma’am”. Extremely disrespectful. So I continued to tell him my moms order. Then when I asked for steak for my dads burrito they acted like it a was crime to do their job and “make it fresh”. The guy was like expecting me to change the order because he has to make it fresh and I said I still wanted steak. So then he throw my dads tortilla under a heat lamp. When they were bagging everything they stuffed two boxes, two bags of chips and my moms bowl in one bag. When my mom asked for another bag, one of the boys dropped her bowl and didn’t say sorry, didn’t offer to remake the bowl or anything. It was hassle to order extra sauces and they had no idea what they were doing we got sides of guacamole in three different sized containers. Also we had to ask repeatedly for the sides of sauces. We were there so long waiting to order, while ordering and waiting for them to figure out how to charge us I about watched the entire third quarter of the Iowa and Oklahoma State football game. Oh and to put the icing on the cake at the end of this long charade is when they inform us their cashier is down. So either pay in cash or ran to our bank and get cash. Apparently there gonna charge us on Monday but I won’t be surprised if...

This place used to be really good years ago. I just went there today and my server skimped on everything she put on my burrito. My burrito was so small the it looked like a taco. To make matters worse my server that helped me took cash from the man ahead of me with her bare hands and then came and made my burrito! I’m No!! Health code violation!!!! Between that and them skimping of the ingredients I will not be coming back! Owner, properly teach your help to ware gloves when touching...

Was there today had some good reviews so ehh okay. Well ordered steak and chicken...steak made as ordered so fresh..right? Yeah so tough could not get it accomplished so I thought at least dog treats out the deal...yeah nope not even the dog(s!) would eat it either. So thinking better stick to places with "Oh My God!" reviews and not just "it'll do till I have to.. well poo" type places. Funniest thing their "potatoes" were alphabet frozen tator tots crumbled...