Fishlips Waterfront Bar & Grill — Restaurant in Cape Canaveral

The service at Fishlips has been terrible lately, not to mention the quality of the food, so much so that we decided to say something to the Manager tonight on the way out, stating to him nicely that, " we have been disappointed with the service lately" and he responded by screaming at th top of his lungs " The service sucks, why do you come here!!" First off, nobody EVER said the service sucks, we nicely stated "we have not been happy with the service lately" A little history....... 3 and 4 weeks ago, several people at our table had to return their meals and get something else because their food had come out cold and not fully cooked, followed by my first poor experience at a restaurant, so memorable that I feel the need to write a review..... 2 weeks ago the waitress Melissa gave my meal to another couple who proceeded to split it up with their hands from one plate onto two different plates as they were apparently splitting the meal, she had brought them an extra plate that they had apparently asked for because of their plan to share their meal. Well after giving them what turned out to be my meal and delivering several other meals to other people, she realized that she had given them my meal, so I said, "no big deal, you can just bring me another meal, we will be here for a while". Melissa responded as she handed me the other couples two plates, "you can just eat these" and took the other meal that was really theirs and gave it to them. I repeated, "I would prefer a fresh meal that several other people haven't already handled and split up and started eating" She proceeded to be argumentative, so I told her, "that is fine, just take it away, I am not hungry anymore, take it off my bill and we are fine" At this point she did stack the plates and take them away. Approx. 20 minutes later, she brought be back the same 2 plates that she had scraped the smashed fries off of from the other couple and had put fresh fries on and said "oh you probably only wanted one plate huh, well you get extra fries this way" I looked at the plates and the same smashed sandwich halves that the other couple had gone through was split on the plates and I said, "this is the same sandwich that was handled that you took away?" She responded, "no, we would not do that" At this point, other people at the table said, "it is definitely the same sandwich, look at the thumb print on that one and the finger marks on that half..." I said, "just please, take it away, I am good". She left it and sent over the girl floor assistant manager and she asked "is there a problem?", I said, "no, just take this away I am not paying for it and I am fine". She stated at this point, "why, these are fresh fries, I put them on the plates myself", I said, I see that, first off, I sent it back because as you saw the fries and sandwich had been mashed by another couple that had already handled and started eating the meal when they split it up onto the separate plates which I obviously do not need two plates, and then she brought back the same handled sandwich and then lied saying "we would not do that" when we all stated it was the same sandwich at this point, the asst manager said, "oh yeah, that is the same sandwich" and I told her, listen, I am just disappointed because Melissa argued relentlessly for several minutes telling me I should eat the food other people had handled and started eating then when she brought it back lied and said it was a different sandwich, at least you are telling me the truth and I appreciate your honesty please take it away and thank you". I advise everybody to stay away from Fishlips in the port and spend your money at a quality restaurants like Grills, Rusty's or Seafood Atlantic that consistently serve good meals and care about their customers. Thank you, Disappointed...

I’m bummed to write this review because our first experience here was great. In hindsight, I’m thinking maybe because we were sitting outside that first time we didn’t see how things work. Anyways, this second time (04/02/25 @ 3PM) was not a great experience. We sat inside and upstairs, right next to the host stand, and when we got there we were the only table there and a server told us sit anywhere we like so we chose the one indoor table with backs on the seats, because he said the only other table with backs on the seats “is a management table” (which is where the hostess would go every 5 minutes to eat and then go back to the hostess stand to greet people coming in, while still chewing). Service was decent from our guy, but what really annoyed me (as an ex server & bartender) was that the food runner would bring the food upstairs and set in on the host stand and we watched all these servers look at the tickets on the food and walk away. We were literally watching the food die because the staff didn’t want to run food to any of the tables that weren’t their tables. So eventually our food came up, sat on the host stand for 10 minutes, because all the other servers were eating, talking, or just on their phones doing nothing, and we watched our food get cold before our guy found it and brought it to us. Mom’s burger was overcooked, she asked for medium and it was well done, she didn’t eat more than 2 bites and the server took that off the check. I asked for medium rare and mine was medium well, and it came out without the krab despite me ordering the specialty krab burger. Manager was walking around joking with everyone and also letting the food die on the host stand. I’m just bummed because this place is chill and I’m a boater that lives 3 minutes away so I love a chill bar, but I think they’re a little too chill, almost like bar rescue needs to get in here. Zero teamwork and management not enforcing any...

It’s been awhile since we’ve visited Fishlips and so we called before going to ask about the menu as there doesn’t seem to be a lunch/dinner menu. My husband was told there’s only one menu and prices are the same. While speaking to my husband the girl commences to tell him they were having a private party upstairs all night then another downstairs later, kind of suggesting we not even try to come. So he said if we come say around 4 we should be ok? And was told yes. So we drive over and upon walking in were rudely greeted by a brunette heavy girl and she commences to talk about the upstairs and we said downstairs was fine. Then some frumpy kinda strawberry blonde took us to a table. As we followed I kept asking if there was anything outside and she ignored me until someone else heard me and said there is a waiting line. Well I’m here to tell you there was no one else in the place and at least two empty tables on the deck. So we just sat down at the table we were seated and waited for our server. Well we didn’t wait long, but this young man was not going to win personality of the month. He wasn’t rude but sure wasn’t friendly.

The food was good but overpriced from the last time we were there. I ordered a turkey club and it wasn’t anything but a turkey sandwich. Two pieces. My husband had fish and chips. He said it was ok but had to pat it on a napkin because of all the grease dripping off it.

I must say that I don’t recommend this place for the service.

It was very disappointing as for years we would go and always had great food and experiences.

When asked about happy hour my husband was told it’s upstairs so you can’t get a happy hour price. When asked why he was told “policy’.

The manager really needs to check his/her staff as they...