Canton Restaurant — Restaurant in Capitola

So in Santa Cruz there are so many other Chinese places you can spend your money. 1st of all, we got to our table and my lemonade had little black crumbs or something in it. The waitress saw me messing with it and didn't say something until the next time she came around. We waited a whole hour for our main dishes. We received our miso soup and rice which was subpar. And then continued on waiting and watching everyone that came in after us get their food, eat and leave. 2nd the waitress brought us a salad on the house for the wait which My boyfriend enjoyed but i thought it tasted like lettuce with peanut butter. She brought our first meal out which was the wrong meal! We had to send that back. 3rd our meal came out and yeah it tasted okay but we were just so disappointed to even finish it we just wanted to leave. Lastly, our waitress apologized numerous times and said "it's normally not like this" and gave us 20% off and free refills and said "this is all I can give you" for a $27 meal , making it only $22 is not a big difference especially since the wait was literally forever. She then brought us fortune cookies which are normally the cherry on top, but OH MY GOSH did they taste like salt!!! Didn't even taste sweet or good. Was so disappointed. Will never be going here again. I'll be taking my business...

We would give a 3 star rating for the kitchen and a 1.5 star rating for the front of the house. We went on Christmas Eve early evening. The place was packed and very loud. It was hard to communicate. The wait was about 1 hour. After 10 minutes seated, someone (we haven’t ordered yet) suddenly brought plates stacked on top of each other and placed them at the side of the table along a bunch of forks. Beside that we never had forks presumably put on the table at a Chinese restaurant we noticed that dishwater was swimming on the plates. We dried the plates with the napkins. After 20 minutes and several attempts to get any attention from the wait staff, we finally received some water which had a chlorine taste. We were quite hungry when the food came. The cups for the soup had also dishwater in them which we needed to drain first and dry with the napkins. The waiter spilled an order of an overfilled beer glass on the chair next to me and the small glass of wine was only a third filled. We spent about 3 hours at the restaurant. The food was OK and the people are friendly. We felt that we paid way too much for the service. But to be fair: the place was packed. They probably did not have enough trained wait staff. Maybe next time we will...

The service we received today was horrible, it was like our server didn't like us. The "happy hour every day" is in fact, false advertisement. When we ordered off the happy hour menu, we was told that it "probably isn't happy hour" because it's the holidays. The big massive sign outside the establishment didn't say 'except for holisays' and neither did the menu. When I pointed this out to our server, she said "yes indeed the menu does say every day". When my friend asked our server to double check if it's happy hour, our server then said "it definitely isn't" without even checking for us. Then, after going away for a moment and coming back, she said "my boss said we'll do happy hour, she's a people pleaser"...... I was astounded. First of all lie to your customers, and then when you honor your word because someone pulls you up on it, make it sound like your customer is the problem and you're doing them the favour, rudely. A pretty terrible place unless you're into getting insulted...