I tried this place because it had the best reviews for Chinese food near me. 110% would never go back. As soon as we walked in there was a lady sitting at a table eating, a kid in her pajama sweats taking an order at a table for someone else and a cook who looked right at us and said nothing. The lady sitting at the table looked at us a couple times before she came to help us and had an attitude the whole time. The pricing itself was disappointing. $10.99 for JUST orange chicken. I can go to any other Chinese place and they offer fried rice and chow mein with your entrees for $12. I said screw it and ordered the orange chicken anyways and my fiance orders a combination plate (they had only pork combo plates not chicken). We get our food and my orange chicken ended up being chicken with the orange sauce on the side for me to pour myself. The orange sauce was dark brown and super watery it was just a mess and for them to put it in a paper container just ended up more of a mess when it started leaking through the seems. My fiance opens his plate and they gave him a very small portion of sweet and sour pork (about 4-5 small shrived up prices of pork) and a pile of sweet and sour sauce.. and the rest of the plate was dominated with rice and chow mein. They also didn't have forks so we had to drive up the street and grab forks from KFC. Between the ladies attitude and the disappointment in the food we definitely won't...
Read moreHorrible horrible. I just had surgery, so my family and I opted to dine-out for the first time ever on Christmas. We chose Chinese Village based on others ‘ reviews - that was a mistake. I placed a $100+ order online and my husband headed to the restaurant at our allotted pickup time. As he arrived, there was a chaotic scene of multiple people with online orders, one of whom had been waiting for over an hour for her order. He said the employee was elusive and unavailable to answer questions. 25 minutes later(30 minutes after our scheduled pickup time), another customer approaches an employee out of frustration with the fact his order his still not ready. The employee tells him that the online system is being spotty and some orders aren’t going through(the customer he’s speaking with gets upset and leaves in anger). My husband hears this and immediately asks if they received our order. NOPE. I ordered through the site listed on their very own website. The real kicker? No employee mentioned this to the numerous individuals waiting for orders. Just a bunch of customers lying in wait to find out if there orders were successfully placed or not… super unprofessional. No apology from the...
Read moreOrdered : Chicken chow mein + fried rice lunch special - 5/5. Awesome dish, but fried rice by default is pork fried rice. They were very accommodating in switching this to chicken fried rice especially after it had been served.
Kung Pao Chicken - 5/5. Very flavorful, next time order it spicy.
Vegetable Chow Fun (Gluten free, Vegan) - 5/5. The best gluten free chow fun I have had. Most other gluten free chow fun are flavorless due to no soy sauce, but this one was just amazing and tasty.
Will Order Again - 5/5 . Definitely, this is my go to chinese place in Santa Cruz and I plan to visit this place everytime i am in Santa Cruz
A great, family run chinese place that has its own touch to all the dishes. My favorite chinese restaurant now and I plan to try every dish I can eat...
Read more