Casey's — Restaurant in Carbondale

Wow!!!! I placed and order for pizza, popcorn chicken and cheezy bread on 9/10/2021 at 7:39 p.m. estimated time 8:14 for the order to be ready. I arrived at 8:15. The cashier went to ask if my orded was ready the girl cooking looked up from her PHONE and stated it was not ready yet it would be 10 more minutes. Come to find out she had nit even started the order yet, i watched her make it. She was rude as i let her know it should have done and not be sitting there on thephone.she stated she was not and then used the F word !!!!!!!!! She is a very poor employee. I see your looking for an assistant manager i will work....... Get rid of employees like that they only hurt your...

The guy that was working there yelled at me over QUARTERS! I went to the car wash there earlier today. The only thing that was working on it was the foam. So I foamed your my car. Then realized I didn’t have quarters to rinse. I went to put the only cash I had in the change return for quarters. But it wouldn’t work. Sooo, I did the only thing I knew to do. I walked over to Casey’s, grabbed a water, and asked the guy if he could just give me some quarters back because my cars all soaked in foam & I need to rinse it. HE WENT OFF ON ME!! He yelled at me about asking for quarters! I got my 1.75 in change, but won’t...

We’re from out of town and needed a winning scratch off activated. The nice man working, Johnny said he would need to make a call to his manager bc he didn’t know how to do that. This guy went above and beyond with a great attitude and a smile on his face the whole time!! The manager he was needing happened to walk in and she was very positive and friendly as well. Customer service is a lost art, but you all have it right at this...