Little Caesars Pizza — Restaurant in Carlisle

Is this place under new ownership? Used to be able to use the drive-through, now it is closed "temporarily" with cones that are never moved so that the drive-through isn't usable. Used to take no more than 10 minutes to get something, from ordering something completely fresh to walking out the door (or pulling away from the window). Even as recently as last summer, the staff here were, well, just kids if we are being fair. Not great employees, but we all start somewhere. Now, there are just two adult men who work here. They keep the drive-through closed, they keep very little "hot and ready," and instead make most orders one at a time. One man just works in the kitchen, making orders as they come in. The other man bounces back and forth from register to kitchen. No gloves, no washing hands between handling money and handling raw or cooked food. An alarm has also been installed so that they don't have to watch the lobby door. Every time it opens, the robotic female voice says "front. door. open.". It's just one more measure to make it 'easier' to operate the business with fewer staff. It's also got to be annoying if you are one of the two guys who is working the place.

It seems like a new owner has purchased the local franchise and is trying to make as much money as is possible, by having no hired help besides himself and his family member. Good...

Never had an issue with this place before. Ordered online for pickup, and was ready 10 minutes before the estimated time. I can see why. I got 1 pizza and crazy bread. The pizza was obviously overcooked. Burnt cheese, toppings mounded in the center, sad thin wimpy crust (Ordered regular crust). Went in to complain and the poor kid at the counter seemed like he had no idea what to do. I asked for a refund on the pizza and he offered "we can remake the pizza but the crust comes out like this every time". False, this is not my first time ordering little ceasars. I've never received such sad crust. I was polite but wanted the issue fixed, yet no manager came to speak to me, no one tried to resolve the issue, and I was told they couldn't do a partial refund for the pizza because it "wasn't working right now". Absolutely horrible customer service. No problem, ill take my business to one of the other 15 pizza places in town instead of wasting $20 on a poorly made pizza. Dominoes is quick to take blame for an order error and goes above and beyond to fix it.

• update * The crazy bread is its perfect usual self, but the whole pizza even tastes awful. The crust is very cardboard-like....

Well this was a great place to grab a quick pizza and be on your way. It has a drive thru which made it very convenient for people on the go and for people like elders or someone that is hurt and can barely walk. Well now all that has changed. I have gone about 4-5 times and it looks like they fired the old crew and a new one came in. Because these guys are slow and don't know what the hell they're doing. They never have hot and ready pizza and other things during their peak hours like Little Cesars is known for. Plus they have shut down the drive thru. I even have friends that are Door Dashers that tell me that they don't take orders from that store because nothing is never ready and they have to wait for 20-30 minutes for a delivery order. And that's a no no. Who ever is managing or have bought this franchise store. Needs to return it back. I will not be returning to this store again. Just like my family and friends have told me that they will not return. It's very sad!!! Please don't waste your time going to this store. Giving it 1 star because it doesn't allow me to give it 0 stars or...