Subway — Restaurant in Carmel

Listen, I'm a regular here. I come 2-3 a week on my lunch and today was the final straw. Your new guy is rude, creepy, and all around SLOW. Most of the days that I come in you have a line to the door because of this ONE PERSON. Every other worker is kind but stressed and desperately trying to pick up his slack. Today was the final straw for me. I asked him to cut my sandwich in half at the very beginning because my five year old daughter and I were splitting a sandwich. He proceeded to say "It's a sandwich its designed to be cut in half." First of all, RUDE. That's really horrible customer service. Keep in mind that its lunchtime. Online orders are piling in. Every time he hears the robot lady announce a new order he rolls his eyes, loudly sighs, and says "Really?" in the most annoyed voice. He's rude, he has a bad attitude, and he's slow. Please dear god almighty, please do something about this. You've lost a...

Be careful when you ask them to put the vegetable on the side instead of on the sandwich since they will charge you as buying a salad which is $4 more. This is ridiculous. I have gone to dozens of Subways if not hundreds, this is the first time I heard this ripoff scheme😂. The female staff told me that she was instructed by the manager to do this way.

Another male staff was preparing my sandwich with the meat. He was listening to whatever he was listening to with his AirPods when I walked into the store. He never took the AirPods off, never greeted me. I thought he can hear me, then I went ahead and told him what bread and meat I want as what I would do in any fast food restaurant. A couple of tens seconds later, he asked me “what bread to you want sir?” Are you kidding me? Seriously? This is definitely not one of the worst Subways I have been to, it is THE WORST. Will never...

My expectation is always met at this (& several other) Subway store(s)! It is good food at a reasonable price. The store appeared clean and the employees were following good practices.

The most impressive action during this trip were the 2 employees working the counter: Two middle-aged ladies that were operating at supersonic speed, to serve the sudden surge of customers! Wow, impressed with their commitment and dedication. It is folks like them that make the business tick!! Thanks to...