Sirena Oceanfront Restaurant — Restaurant in Carolina

There were about 4 staff members standing around by the entrance and they don’t greet you and ignored us so I decided to walk up to the bar and a waiter told us we could sit wherever. The bartender who was also there (who ended up being the person to make our drinks which I will get into later) gave us a dirty look kinda sized us up but I ignored that initially. She was tall skinny wore glasses blond hair in a ponytail. Her name was Christine I believe) Ok now we’re sitting waiting for someone to take our order and it took way longer than it should have for our waiter to come to our table. The place wasn’t busy and as I stated earlier the staff were just standing around talking. There were about 2 tables plus ours to tend to. They only dispersed when we sat down at the table we selected. Ok moving forward we ordered two drinks mine was ok but my mom’s was very watered down. We told our waiter and watched her bring it to Christine and you could see how she responded which was according to our waiter “the alcohol was mixed up in the drink” you could tell all the way from our table the rudeness and crappy demeanor this bartender had. They didn’t even offer to fix the drink they gave it right back. Anyway as for the food it was really good but our waiter didn’t even serve us water nor did she come check on us. It sucks because the place is beautiful and this was our initial meal after landing and getting to the hotel. I read some reviews that were similar so I know...

I was visiting a hotel guest and we were sitting outside. It began to rain heavily so the guest said let's seat here in the meantime. Immediately after an employee came to us to let us know that we needed to move because those chairs were for people have lunch at the restaurant. Being a hotelier for 30 years, I can complexly understand what he was said, however, his approach was completely unprofessional and if I have to evaluate his customer service and engagement I will rate him with a zero. He got upset when the guest told him, "don't you see that is raining and that everyone moved inside in the meantime?" he was uncomfortable with the guest reply and his reacting was like he as talking to a person in the streets.

Then I saw and employee kicking a cat with his leg and he was laughing as it as a joke what he was doing. That is animal abuse. I remember that I got very upset because of his actions and I looked at him and said what are you doing? I just can't believe what you have just done, and what he did is that he left and went back of the house. As a retired hotelier my question is where were the managers? I know the brand very well as I worked for the Ritz Carlton San Juan for 20 of my 30 years in the industry and Marriot and Ritz are sister brands and the company provide training to its employee for all these matters. The employees behaviors and customer servicer were completely...

Rolled up from the street had parking garage, not free. No validation regardless of spend, I was irritated with that. Drop $200 for dinner and pay for parking, smh... located right on the beach the atmosphere is amazing very laid back chill the tables were closed until 6 we arrived 4:30 so we had a love seat with table and it was awesome. We both ordered the red snapper and the flavor was mediocre the only flavor to it was from the red sauce over the top and it just wasn't enough to complete the pallet. I like snapper but it's better fried than grilled. There was one other dish that attracted me but I was sold on the snapper as the server indicated that most patrons adorn the sauce, again good just not enough for providing flavor to the fish. I would go back to try another. Probably could have sent it back, but we were hungry as we went to the first beach front restaurant I found on my maps, coming from SJU. Grreat ambiance and feel locals playing music that was better than the hotel music. Server was slow not very personable. She answered my questions and was knowledgeable of the menu but unenthusiastic and took a long time for water and to serve us. They did not appear to be busy enough to understand why. I'm not trying to be difficult but if I'm drinking water please make sure we have...