Al Markaz Groceries And Restaurant

Last month, I got in line to purchase one grocery item 20 minutes before close. The single customer in front of me had a grocery cart full of food so it took a good 10 minutes to ring the family up. During that time, two different cashiers stared at me several different times. When it was my turn, the cashier told me they were closed. I said “doesn’t the store close in 10 minutes?” She rudely responded “we are closed.” It would have been very nice if either of the two cashiers who looked me in the eyes a dozen times while I patiently waited in line had told me the customer in front of me was the last customer of the night before they closed the register. You won’t see me EVER buying from their grocery store again. I am in that plaza almost daily and have made several purchases from the grocery section this year. Was one item really going to take that long to ring up? Please have the courtesy to tell customers the register is closed BEFORE they stand there for 10 minutes. That is beyond rude as was the cashier’s tone. You can keep your groceries. I will continue to order from the restaurant when I am desperate but only because it is convenient. Otherwise, I wouldn’t step foot in there again. The food is good but overpriced and takes WAY too long to wait for, regardless if the restaurant is empty or packed, and the cashiers will completely ignore you for a few minutes before taking your order — not so much as a “hello” or “be right with you.” They purposely avoid eye contact. I give zero stars for customer service, two stars for price and four stars for taste. Please hire more courteous staff for your own sake.