Hunan Chef 湘遇（Carrollton） — Restaurant in Carrollton

Maybe the place was just too authentic for me.. but I’ve realized that I’m not too comfortable dining somewhere where they serve stir fried soft shell turtle or frog stomach. Keep in mind…. I highly doubt they have separate woks to stir fry just the turtle and frog. Cross contamination is probably unavoidable. Service was nonexistent. Restaurant really doesn’t seem to value customer experience. Suggestions for the restaurant. Print out a detailed menu where full description and ingredients are listed. Food description was lacking and inaccurate. Pictures were misleading. In short, the food was just bad. If you must go…. Study the reviews to determine what you should order. Going in blind… to be more adventurous might not pan out the way you might have imagined before...

I had the worst experience at this place last night, and it's all because of their shady tip practices. The bill comes, and nowhere does it say the gratuity is already included – no heads-up from the server, nothing. So, like any decent person, I add what I think is a fair 20% tip on top. Turns out, they auto-added 20% for the "Grantuity" or whatever nonsense they call it, meaning I accidentally double-tipped. That's...

Four adults and two toddlers. The food was good, but the server’s attitude was bad. They only gave us four small bowls of rice even though we ordered eight dishes. They didn’t offer to refill the rice or water and didn’t ask if we were ready for the check. They also charged us a 20% gratuity on both the food and the tax without notifying us. I don’t mind paying a 20% gratuity on the food, but why do I have to tip...