McDonald's — Restaurant in Carrollton

Avoid this location!! Visited this location after leaving a nearby theater one evening and the restaurant was extremely nasty and employees acted as if they were being inconvenienced when customers approached to order. Approached the counter behind another party whom had been waiting several minutes to order while employees behind the counter discussed cell phones, the latest rap songs and hair styles. After about 10 minutes an employee acknowledged the couple in front of us, gave them a cold stare and the couple spoke up and asked the employee if she was ready to take their order. Employee's only response was "go ahead" as she continued to stare at the customers with an irritated look as if they were inconveniencing her. Anyway, long story short, employee treats us in the same manner. After ordering, we wait about 20 minutes for our food and when we receive it the order is not correct. It takes another 15 minutes before we get our complete order. Dining tables were very dirty, covered with spilled drink and/or food. The kids area was absolutely disgusting with food/spilled drink scattered about the tables, on the floors!! Several dead flies around the window frames in the main eating area. We had to wipe down a table and spread napkins out so we could sit our food out on a clean, non sticky surface. Drink machines were extremely messy with spilled drink on the machines, around the counter and on the floor which was sticky. No ice in the machines and had to ask for ice at the counter and again got the cold stare from the girl working the counter. The place was just sickening inside and out!! Trash scattered about the parking lot with plenty of shady characters hanging about the area and this is exactly the way it was on a past visit. Instead of giving the appearance of a clean, safe, family-friendly fast food restaurant, the place resembled a gangster rap video. If they added a few amusement park rides one would think they were at Six Flags Over Georgia!! This seems to be the standard with McDonald's restaurants in the area. The place is very disgusting inside and out and the teen employees clearly would rather be somewhere else. Place is in desperate need of qualified management and competent employees. We have never experienced this type of disgusting environment at area Chick-Fl-A restaurants which are always busy. We definitely will not be back. It's amazing how restaurants like this stay in business or pass health inspections. Apparently many people are not concerned about cleanliness, customer service or their families safety while visiting these establishments - all comes down to cheap...

I entered the drive thru at 3:45 AM to order a couple of McDoubles. Was told at the speaker they were doing "cash only" at the moment. I went back home to get cash and returned approx. 3:55 a.m. I sat at the speaker for a few minutes before anyone took my order and was offered no apology for the wait, unlike the other vehicle at Speaker #1. I attempted to order 2 McDoubles and was told after placing the order, not before, that they were on breakfast. Being that I was too hungry at this point I did order 2 SEC McMuffins. When I approached the window, the person who took my order cashed me out. When I complained to him about it he was dismissive about my complaint and suggested I "take to Twitter" to complain. Then, after spending nearly 20 minutes in the drive thru for my order, the manager came to the window and asked how I was doing. I told him that I felt inconvenienced. Instead of listening to my complaint he shut the window in my face then he sent the first guy to give me my order. Is this how McDonald's managers are trained to resolve customer complaints??? Usually I get great service here but tonight they really...

Irritated because of all the places you could have a meeting going over a manual that nobody cares about... (It's McDonalds... Ask people what they want, input it, and move on. Don't do stupid stuff like show up late and call in 30 minutes before your shift. Don't steal and don't talk back to your manager... Customer is always right... Ya know, common sense... That about cover it?).. You choose the playground during prime toddler playing hours. Really? And there's only 3 people training? You could get a booth in the regular sitting area because there's NOBODY here... But no... You choose to prevent kids from playing. That is literally this location's only saving grace! That is the only reason moms still come up here because this place is disgusting... The employees have no regard for the PAYING customers. Yelling at each other... Loud... Not clean... And get an attitude when I try to let my child play even though there's no sign saying the playground is closed.... Which as mentioned is dumb anyways. This place, in a...