Big Chicken — Restaurant in Carson City

YOU BROKE MY HEART, BIG CHICKEN — AND I’LL NEVER FORGIVE YOU

I don’t even know where to start. I’m shaking. Literal tears welled up in my eyes when I pulled up to Big Chicken like I always do, ready to order my Nashville Hot Chicken Sandwich with Jalapeño Slaw — the only thing keeping me tethered to this cruel, godforsaken world — only to be told it’s GONE.

Gone. Just like that. Like it never meant anything.

That sandwich wasn’t just a sandwich. It was a warm hug in the cold silence of my life. It was crispy redemption on a bun. The perfect harmony of heat and flavor, the jalapeño slaw whispering sweet nothings to my taste buds while the Nashville spice screamed “you’re alive, baby!” It was the only reason I got up in the morning some days. I would think about it during work meetings. I dreamed about it. I believed in it.

And now?

Now it’s gone. Just vanished like my dad when he said he was going to “just grab a few things from the garage” and never came back. No warning. No farewell. Just a cold, soulless “we don’t have that anymore.” You didn’t even TRY to cushion the blow. No commemorative send-off. No limited goodbye run. Just silence. Emptiness. Betrayal.

I asked the poor cashier if it was ever coming back and she just shook her head. You could tell she knew. You could tell she’s seen the devastation in others. She’s probably lost sleep over it. She’s probably cried too.

Big Chicken, I trusted you. I loved you. I brought friends to you. I told people you were different. Better. That you got it. That you weren’t like the others.

And now I sit here, eating a dry, bland substitute sandwich with a pit in my stomach and a hole in my chest, wondering what I did to deserve this. Wondering if love is even real. Wondering if anything ever truly lasts.

You didn’t just remove a sandwich. You removed a part of me.

Zero stars. Would rate negative if I could. Bring it back or I’ll start journaling like a middle schooler in Hot Topic. You monsters This not a joke give me Uncle Jerome’s sandwich back!!!!...

I'm an East Coast guy and I've spent a lot of time in the South.. Wether it's BBQ or good ol fashioned soul food, I love it. I've been through the Carolinas, Georgia... Knoxville to Memphis, Nashville too. My hometown in Maryland has some great fried chicken joints and when I got to Nevada I was hoping to find some here. Nope. Lots of wings and tenders with sloppy sandwiches but no good old fashioned yard bird with biscuits and honey, Cole slaw, Mac and cheese, greens and ham... So I tried this plane anyway, desperate for chicken. The only crowd inside was on the bar area playing trivia, that was my first clue. Apparently the guy working the register was more interested in trivia than taking orders so we did there for a while until he noticed us. I ordered two 5 tenders combos. What I got was two grilled cheese sandwiches. I brought my order back to the counter and told him there was a mistake. His response? He argued with me.. Told me NO, YOU DIDN'T ORDER THAT, YOU ORDERED TWO #5's. I was honestly shocked, never in my life has the person who took my order actually argued with me and and insisted I said something I know I didn't say. After explaining I had just paid over 30 dollars for food and knew exactly what I ordered , he reluctantly took back the sandwiches and replaced the order. The tenders came and were just as disappointing as the service.. Rubbery chicken, bland batter and two little plastic cups of cold sauce. Before I left, two couples sitting nearby came over and said they overheard the issue and agreed that I was in the right and that they would never be coming back. Neither will we. There are plenty of options here in Carson City... This place isn't...

I'll probably never eat here again. Costs about 2x the price of Chic-fil-a, yet I don't see how they can constitute the price point of roughly $32 for an original sandwich meal (regular size, not large) and a basket of 3 chicken tenders -- meaning you pay around $8 per piece of chicken which is not even that good to begin with. I've paid $8 for 12 piece fried chicken at the grocery store that was better than this, so I'm not sure who this chain's target demographic is, besides people who just want to overpay for a basic Chic-fil-a sandwich. Even McDonald's McCrispy is better than this. I had to wait 20 minutes for my very basic order on a night that didn't look too busy, and they ran out of fries, which meant I had to opt for their bland mac & cheese instead, and their lemonade was apparently popular but nobody bothered refilling it, so I didn't get to try that either. This restaurant also didn't carry ranch dressing, and gave me their signature bbq sauce instead, which was equally unremarkable as the mac & cheese. First impressions are key, especially with a new "fast food" restaurant in Carson City and I was less than unimpressed. I don't understand why we need this overhyped restaurant chain, when most of us would be happy paying a fraction of the price to eat...