Blue Lotus Vietnamese Cuisine — Restaurant in Carson

I have decided I will no longer go to this location. Sadly the service is very cold I guess that's the best way to put it. There has been a couple times that I came here that I had normal people serving me and the service was excellent but for the five to six other times I've been there people serving seem very cold and do not understand the concept of customer service and running a business. The older gentleman that always brings out the food to everybody is always super polite and nice he smiles and says thank you you can tell he really values the business it always makes me happy to see him and say hi. There's a girl that I see often always behind the register with a mask on and she never says anything when she comes to my table at all ever I tried to be nice and say hello thank you or whatnot never hear anything from her so weird. Went to have some food there today around 2pm the server young girl is very sharp bad energy never came to refill my water but she refilled everybody else's water never came to check on my table once I had to walk up to the front and check out because she never showed back up even though I had all of my food and plate at the corner of the table for probably 5 or 10 minutes sitting there waiting for somebody to come and never did. When I did go to check out the girl behind the front desk that I mentioned earlier still never said anything to me she just gave me the check didn't say thank you not even a smile didn't say anything. It's really a shame because their food is so good I always enjoy it definitely five stars for the food but I'm not trying to come and have an emotional roller coaster when I want to enjoy a very delicious pleasant meal I want to have a great experience with my meal and with the customer service but the customer service is extremely lacking in this case I think it has something partially to do with the fact that their staff is really young or just bad choices in hiring they definitely don't have good character or are not good people because it's not hard to be nice it's very easy actually and it's common sense especially in a business setting. I don't know but sadly I won't be coming back to this location I will find another location I'm a pretty loyal...

This place feels like a family owned restaurant, with very improvised service. It is not bad but also not good, it's weird.

We ordered a couple soups and a side of vegetable egg rolls. The sweet sauce for the egg rolls smelled terrible! It smelled like wet socks and we had to move it away from our table, so definitely keep that in mind when ordering rolls. The rolls were also very greasy to the point where they dripped oil on every bite. But the flavor itself wasn't bad.

The soups were good but surprisingly sweet. For a Vietnamese broth dish this one was off, something was weird maybe too much cinnamon and some sort of sweetener added? Not sure. But the chicken and the tendon were good tasting and made the soup way better of course.

There is plenty of parking in the plaza and there was also plenty of seating space available for dinner time. Restrooms are clean and easily accessible.

Overall this is the kind of place where you go when there are no other options left. Not terrible but not...

Not sure what happened to this pho joint in the heart of Carson over the past year. Hard to call in orders lately as the phone rings off the hook or we get the busy signal. Since it is nearby and we have been long time customers, we continually gave it second, third, fourth etc. chances. The time has come to move on. Why?

Ordered tonight and the grilled beef was lacking in flavor. Wasn't that way before. The worst of it was the beef pho we ordered. The broth was CHICKEN and it came refrigerated COLD. Thankfully this was a take home order so we had a microwave available otherwise we would have been in a tight spot if we were taking this out to eat somewhere outdoors like the park. The food here was always fresh and orders were correct.

Have to say we will take a longer drive when in town for a better experience. Shame too as this has been our family's go-to spot since it opened. Maybe a change in management or lack of interest in...