If we could give negative stars we would! We ordered $80 worth of food I wouldn't feed my dog. They even tried the food and tried to say it was good. They even took the food we returned BACK TO KITCHEN, so I really hope someone didn't order what we did, cause you may have gotten our returned food. Everything about this order was GROSS. Carne Asada- steak was terrible and not edible at ALL, I couldn't even cut it with a steak knife. The rice & beans was the only thing that we could eat, but you can tell the rice was old. We also ordered 2 Bandeja Paisas, when I picked it up they first gave me the "mini version" and charged me for the regular version. I had to ask for the rest of my take out order, same thing with the steak , thought not edible , sausage , chicharron gross, not flavorful and also old. NOTHING IS FRESH!! We returned the food minus the "almost edible" rice and beans AND.. they deducted $5.00 cause we did not return it with the order. $5 for a little bit of rice and beans??? We will NOT be returning to this locations AT ALL, EVERRRR!!! I must say shot out to their photographer because their menu pictures look incredibly amazing and good but not in real life *don't let the pictures fool you please !!! Last thing, they are...
Read moreBEWARE If I could rate a 0 I would. This place got my order wrong, we settled it with them redelivering the correct food. After waiting for 2 hours I decided to call back to check on an update, no answer. I proceeded to call at least 20 TIMES and they ignored each and every call. Although when I used a different phone with a different caller ID they answered. Apart from the nasty attitude of the manager or owner they said they recall my order being perfect and they aren’t “salves” to be re delivering for my convenience. Not even including the lame excuses like, “I never received your calls” to “I picked up but you didn’t reply”, to “I don’t remember your order”, It truly was ridiculous. I have never seen such horrible costumer service, especially after being a loyal customer since...
Read moreThis place is horrible, the food was disgusting, it was super oily, and the food was not fresh it was reheated, also when they’re served there was two long strands of black hair on the plate which belonged to the waitress she had long black hair when mentioned all she did was changed the plate and no apologies, when I paid it already had a programmed gratuity tip, I was about to leave another tip on top of that I didn’t noticed about the gratuity tip until I paid, when you pay with your card it asked to leave tips starting with 15% and forward, I was gonna leave it until I notice it already had the gratuity added. Not recommended. And it’s nothing like Hornitos in Colombia. I visited Colombia and their Hornitos is top of the line. That’s why I visited this restaurant thinking it was the...
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