Starbucks Coffee Company — Restaurant in Cary

Went through the drive thru and when I asked girl at the window (so wish I had taken note of her name!) if the soy milk was fat free she glared at me and said, "I don't know." I gave her a half a minute because surely she would quick ask one of her coworkers or heaven forbid, actually take a look at the carton for me, but NO! She just stood there glaring at me. So I asked, "I guess that means too bad for me, you aren't going to find out?" She barely shrugged, stood firm where her unhelpful feet were planted, and continued her glare. I told her we would take our business elsewhere and left our order and drove out of the drive-thru and parked around front. I went in and told the manager what happened. He apologized for her, but made no effort to make things right. He didn't offer to check on the soy milk question I had. Zero customer service at this location! So disappointing when a...

I love this location. Jason is the BEST. Always helps me start my day on the right foot with his dad jokes and overall bright personality.

Today was a tough day for them. Lots of people were without power and so everyone was at Starbucks trying to get either wifi or coffee. They were slammed, but they all worked like a well oiled machine. Jesse was wonderful and was going above and beyond to satisfy grumpy customers.

Other reviews stating they are dissatisfied with the lack of staff and items on hand are correct, but this isn't any one persons fault. The current staff are doing the very best they can with what they've been dealt. I have yet to come across a rude staff member. There are shortages of EVERYTHING EVERYWHERE. Don't ruin someone's day over them not having your favorite syrup or bakery item in stock.

Kildaire Starbucks, YOU GUYS ARE THE BEST! KEEP...

Yesterday around 2:40 pm I went to Starbucks ordered my favorite drink. However they didn’t make my drink correctly, when I returned back to the store talking to the order taker i explained to her the situation and she told me to pull up to the window. I was met with their manager that questioned me rudely about having a receipt as well as scanning the app when I explained to him that I didn’t have either of those things & at the time they did not scan the app so I can have a receipt, the manager was rudely speaking to me acting super suspicious he was contemplating weather if he wanted to fix my drink or even believe me and that made me feel really under valued as a customer & I am less likely to return back to this Starbucks location because of...